Byram Healthcare Customer Service Representative, Associate l at Owens & Minor

High Point, North Carolina, United States

$47,840 – $49,920Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School Diploma or equivalent
1-2 years of customer service experience
Call center experience preferred
Excellent written and verbal communication skills
Proficient with MS Office and the ability to navigate multiple platforms
Ability to learn brand products and therapies
Strong customer service skills with the ability to resolve patient concerns
Demonstrate soft skills to enhance patient experience

Responsibilities

Review and process orders via fax and electronic platforms
Make outbound calls to patients and referrals as needed
Utilize tools and resources to assist in order entry
Use full product knowledge of Byram therapies to service patients
Communicate effectively with patients, teammates, healthcare professionals, and sales team
Consistently meet required Key Performance Indicators (KPIs)
Perform other duties as required

Skills

Customer Service

Order Processing

Inbound Calls

Outbound Calls

MS Office

Product Knowledge

Communication Skills

Call Center

KPI Management

Owens & Minor

About Owens & Minor

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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