Business Transformation | Delivery Excellence Senior Analyst at Accenture

Heredia, Heredia Province, Costa Rica

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Professional ServicesIndustries

Requirements

A minimum of 2 years of Six Sigma and/or Lean experience
A minimum of 3 years of project management experience
A minimum of 1 year of client facing experience
Lean Six Sigma GB Certification
Preferred Qualifications
Bachelor's degree in Business, Economics, Supply Chain, Engineering or related field
Lean Six Sigma Certified or Certificate around Yellow Belt or Green Belt as evidenced by appropriate application, risk, process and metric definition and analysis examples
Basic level of Minitab, SPC or SPSS
Proficient in Microsoft Project and examples of project participation
Expert in Microsoft PowerPoint and Microsoft Excel (pivot tables, statistical analysis with Excel functions, data mining)
Strong presentation skills
Basic quantitative analysis skills
Project Costing and cost modeling
Business Case development
Client facing experience

Responsibilities

Transformation
Support and guide the Journey to Intelligent Operations including development of the Transformation Roadmap with Delivery to Client
Assessing and routinely monitoring the performance and actions to the roadmap with regional and global Ops
Drives quality improvements across projects and processes
Lead kaizen events/Design Thinking sessions
Execute End-to-End projects
Develops and supports analytic projects
Discover process improvement opportunities (GenAI – Agentic)
Designs and oversees data collection plans
Independently supports DMAIC
Delivery Excellence
Leads our Delivery Excellence framework to evaluate the behaviors and operational rigor within the operation
Support transition accounts to guarantee start green stay green and operational rigor from day one
Perform assessments on maturity, artifacts and behaviors and lead the operation on remediation actions and best practices
Train the operational on Root cause analysis
Support accounts on CX watchlist, poor job or potential poor job

Skills

Business Transformation

Delivery Excellence

DMAIC

Kaizen

Design Thinking

Root Cause Analysis

Process Improvement

GenAI

Data Collection

Maturity Assessments

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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