[Remote] Business Systems Engineer at Thumbtack

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

Ability to write basic scripts (e.g. Python, Javascript, shell) for automating backend processes and manipulating data
Strong knowledge of SQL with intimate ability to understand data flows
Working knowledge of integration concepts like APIs, webhooks, event-driven integration architecture, and authentication frameworks (e.g. OAuth)
Hands-on experience using a middleware platform (e.g., Workato, MuleSoft) to manage connections between applications
Understanding of what it means to build high-quality, maintainable, scalable tools or applications
Ability to break down complex problems rigorously and understand the tradeoffs needed to deliver great, impactful tools and applications on aggressive timelines
Strong troubleshooting and diagnostic skills
Ability to communicate technical information to both technical and non-technical team members

Responsibilities

Collaborate cross-functionally to gather requirements, refine solutions, and deliver high-quality technical outcomes
Design, build, and maintain integrations between platforms, including Salesforce, BigQuery Genesys, and other enterprise tools
Build and launch pilots or MVPs in fast-moving environments where requirements may still be forming
Partner with teams like Business Operations, Product, Data Engineering, and Data Science to translate business needs into scalable, measurable solutions
Administer, support, and extend integrations across a broad and growing tech stack
Collaborate with Product and Engineering on backend systems and integrations to automate business workflows and enable AI-powered automation
Drive best practices around data hygiene, user access, and documentation
Stay current on platform releases and AI-driven tooling

Skills

Salesforce

Integrations

Backend Architecture

BigQuery

Sales

Service

Requirements Gathering

Technical Outcomes

Security

Scalability

Maintainability

Process Innovation

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.

Dependency on RentRedi partnership may risk customer acquisition dynamics.

Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.

The platform offers personalized guidance and cost estimates for various home services.

Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.

$75 million financing boosts technology investment and service expansion.

Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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