Business Process Designer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, ConsultingIndustries

Requirements

Minimum 3 years of experience (overall 4 years of relevant professional experience preferred)
15 years of full-time education
Must have hospitality skills: hands-on/process/functional knowledge in hotel/hospitality/aviation/travel (minimum 2 years)
Excellent collaboration skills: project management and coordination with external/internal global stakeholders
Excellent communication skills: spoken and written English proficiency with global stakeholders
Should have any one: data skills (2+ years in migration/transformation), analysis/functional skills (2+ years as consultant/analyst), or change management experience (2+ years in business transformation)
Nice to have: experience in application transformation projects
Good to have: NA (North America) skills
Willingness to work in Bangalore (primary), Gurgaon (secondary), and US/EMEA shifts

Responsibilities

Analyze, develop, and improve workflows; identify inefficiencies and propose optimization solutions
Collaborate with business users to identify and define detailed product requirements and use cases
Design continuous monitoring and feedback collection to refine processes over time
Assess current state, identify customer requirements, define future state/business solutions; research, gather, and synthesize information
Engage with target stakeholders to build rapport and trust for upcoming change
Act as primary go-to-person and liaison for stakeholders with other experts/teams
Manage change with stakeholders: enable/guide them, manage risks, resolve issues, hold accountable
Enable users with understanding of relevant tools and processes
Assist users in timely completion of change management tasks
Review and ensure accuracy/quality of change tasks
Triage process/system issues and seek help promptly
Monitor and report health of change; escalate when needed
Analyze repeat questions/issues/learnings and suggest best practices
Contribute to continuous improvement of processes, knowledge, and tools

Skills

Key technologies and capabilities for this role

Business Process DesignWorkflow AnalysisProcess OptimizationChange ManagementStakeholder EngagementBusiness AnalysisRequirements GatheringHotel and Lodging

Questions & Answers

Common questions about this position

What are the must-have skills for this Business Process Designer role?

Must-have skills include hospitality skills with hands-on or process knowledge from hotel, hospitality, aviation, or travel industries (minimum 2 years), excellent collaboration and project management skills with global stakeholders, and excellent spoken and written English communication skills.

What is the minimum experience required for this position?

Minimum 3 years of experience is required, with at least 2 years specifically in hospitality skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this Business Process Designer role at Accenture?

A strong candidate has hospitality industry experience (minimum 2 years), excellent collaboration and communication skills with global stakeholders, plus nice-to-have experience in application transformation projects or data/analysis skills.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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