Business Operations Specialist at Medtronic

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Degree in Business, Supply Chain, or Medical Science, plus Six Sigma/lean experience or significant background in customer service, logistics, or related role
3+ years in Customer service and/or operations and customer engagement roles
3+ years’ experience in customer facing roles, in a service, sales or operations environment
Knowledgeable in computer applications, including the MS Office suite

Responsibilities

Provide administrative support for deal creation, excluding contracted deals, and assist with ad hoc tasks
Conduct statistical analysis and publish KPI and compliance dashboards using tools like Tableau and Power BI
Perform process diagnostics to optimize field team efficiency and free up selling capacity
Develop and maintain dashboards to deliver insights on operational performance
Support business solutions through data-driven insights and reporting
Ensure process compliance, documentation accuracy, and represent the Commercial team during audit calls
Deliver reporting tool training, support new hire onboarding, and gatekeep field team engagement processes

Skills

Key technologies and capabilities for this role

TableauPower BISix SigmaLeanStatistical AnalysisKPI DashboardsProcess OptimizationData Visualization

Questions & Answers

Common questions about this position

What compensation and benefits does Medtronic offer for this role?

Medtronic offers a competitive salary and flexible benefits package, along with a wide range of benefits, resources, and competitive compensation plans designed to support employees at every career and life stage.

Is this Business Operations Specialist position remote or office-based?

This information is not specified in the job description.

What skills and experience are required for the Business Operations Specialist role?

Candidates need a degree in Business, Supply Chain, or Medical Science, plus Six Sigma/lean experience or background in customer service/logistics; 3+ years in customer service/operations and customer-facing roles; and knowledge of MS Office suite. Experience with Tableau and Power BI for analysis and dashboards is also key.

What is the company culture like at Medtronic?

Medtronic emphasizes bold thinking, bolder actions, innovation, purpose-driven leadership, and a commitment to healthcare access, equity, and employee contributions, with a collaborative team environment in Customer Care and Supply Chain.

What makes a strong candidate for this Business Operations Specialist position?

Strong candidates will have a relevant degree, Six Sigma/lean or customer service/logistics experience, 3+ years in operations and customer-facing roles, proficiency in MS Office, and skills in data analysis tools like Tableau and Power BI.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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