Business Operations Specialist at Varicent

San José, San José Province, Costa Rica

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Sales Performance Management, TechnologyIndustries

Requirements

5–8 years in business operations, program management, or analytics-driven roles
Proven ability to design and run leadership forums and cross-functional processes
Strong data orientation; skilled at translating insights into decisions
Exceptional communication and collaboration skills with the ability to influence without authority
Comfortable thriving in fast-moving, dynamic, and ambiguous environments
Bachelor’s degree in Business, Operations, or related field preferred

Responsibilities

Own the coordination of Town Hall content: gather inputs, shape agendas, and manage flawless execution
Support RTB and GTB forums: prepare agendas, integrate dashboards, track actions, and ensure timely follow-up
Continuously refine formats and templates to maximize engagement and impact
Support ongoing OKR alignment and refinement across functions
Monitor progress and drive accountability across leadership forums
Identify opportunities to simplify cross-functional processes
Lead select process improvement initiatives end-to-end
Surface risks, blockers, and alignment needs in Ops Council discussions
Provide operational support for Value Agenda tables
Track progress and report results to leadership stakeholders
Partner with BI/Analytics teams to prepare actionable dashboards for leadership forums
Help embed a data-first culture to inform strategic decisions

Skills

Key technologies and capabilities for this role

Process ImprovementData-Driven Decision MakingProject CoordinationAgenda ManagementDashboard IntegrationEvent Coordination

Questions & Answers

Common questions about this position

What experience level is required for the Business Operations Specialist role?

The role requires 5–8 years in business operations, program management, or analytics-driven roles, along with proven ability to design and run leadership forums and cross-functional processes.

What are the main responsibilities of this position?

You will own coordination of leadership cadences like Town Halls, support OKR alignment, lead process improvement initiatives, track Value Agenda progress, and partner with BI teams for data-driven dashboards.

What is the company culture like at Varicent?

Varicent offers a diverse, collaborative, and innovative team environment where you can innovate with purpose, join excellence, shape the future, and grow together in a supportive setting.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What makes a strong candidate for this Business Operations Specialist position?

A strong candidate will have 5–8 years in business operations, program management, or analytics-driven roles, with proven experience designing and running leadership forums and managing cross-functional processes.

Varicent

SaaS solutions for revenue growth management

About Varicent

Varicent provides software solutions that help businesses improve their revenue growth. Their products allow companies to create effective territory and quota plans, streamline their revenue operations, and design incentive programs that motivate sales teams. Varicent's software works by offering tools that enable users to analyze data and make informed decisions about their sales strategies. What sets Varicent apart from its competitors is its focus on the specific needs of revenue leaders, ensuring that their solutions are tailored to help clients achieve their growth goals. The main aim of Varicent is to empower businesses to optimize their sales performance and revenue management processes through data-driven insights.

Toronto, CanadaHeadquarters

2003Year Founded

$34MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Risks

Generative AI-based Assistants may face data privacy and security challenges.

Strategic investment may increase pressure for rapid growth, straining resources.

Acquisition of Concert Finance may present integration challenges.

Differentiation

Varicent's Generative AI-based Assistants enhance sales planning and data transformation.

Strategic investment enables Varicent to accelerate AI-driven capabilities and market position.

Recognition in The Forrester Wave™ highlights Varicent's leadership in the SPM sector.

Upsides

Generative AI-based Assistants provide a competitive edge in the SPM market.

Strategic investment supports rapid development of AI-driven capabilities.

Acquisition of Concert Finance expands Varicent's commissions software capabilities.

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