Business Operations Senior Associate at WhatNot

San Francisco, California, United States

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$135,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, TechnologyIndustries

Requirements

Bachelor's degree in Business, Economics, or related field
3-5+ years experience in consulting, investment banking/private equity, or a fast-growing startup
Low ego, growth mindset, leaning into action and high impact
Eager for new opportunities and challenges
Able to move remarkably fast with little structure or guidance
Curious to learn about different parts of the business and how to pull certain levers to grow faster
Ability to operate independently and go deep on projects while building key cross-collaborative relationships
Demonstrated ability to work and influence cross-functionally; proactive, great at communicating with different audiences, and can bring stakeholders on-board
Track record for driving change and impact in a fluid, unstructured working environment
Demonstrated ability to solve ambiguous problems using data and process improvement

Responsibilities

Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making
Lead and execute key cross-functional initiatives to scale functions and build solutions
Proactively identify inhibitors to growth
Define and measure critical important metrics

Skills

Key technologies and capabilities for this role

Strategic PlanningCross-Functional CollaborationProject ManagementMetrics AnalysisProblem SolvingBusiness Scaling

Questions & Answers

Common questions about this position

What is the salary range for the Business Operations Senior Associate position?

The salary range is $135K - $150K.

Is this role remote or does it require working from an office?

This is a remote co-located team with hubs in the US, UK, Germany, Ireland, and Poland.

What experience and skills are required for this role?

Required qualifications include a Bachelor's degree in Business, Economics, or related field, 3-5+ years in consulting, investment banking/private equity, or a fast-growing startup, ability to solve ambiguous problems using data and process improvement, and strong cross-functional collaboration skills.

What kind of culture does Whatnot have?

Whatnot values low ego, a growth mindset, leaning into action and high impact, and seeks bold, forward-thinking problem solvers in a fast-paced, innovative environment.

What makes a strong candidate for this Business Operations role?

Strong candidates have 3-5+ years in consulting, investment banking, private equity, or startups, can move fast with little structure, solve ambiguous problems using data, and build cross-functional relationships while driving impact.

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters

2019Year Founded

$728.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits

Risks

Increased competition from TikTok Shop may impact Whatnot's market share.

The collectibles market's volatility could affect Whatnot's sales and inventory.

Expansion into new categories may dilute Whatnot's specialized brand identity.

Differentiation

Whatnot offers a unique marketplace for 100% authenticated collectible items.

The platform integrates live shopping with entertainment, enhancing user engagement.

Whatnot's partnerships with major franchises like Marvel boost its market appeal.

Upsides

Whatnot's $265M funding round supports expansion and new product categories.

The platform's collaboration with PSA enhances trust through integrated authentication services.

Rising interest in live shopping among younger demographics drives Whatnot's growth.

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