[Remote] Business Operations Manager (International) at Numerade

Morowali, Sulawesi Tengah, Indonesia

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$55,000 – $75,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, FinTech, SaaSIndustries

Requirements

5+ years in operations at a fintech, SaaS, or compliance-focused startup
2+ years of remote work in globally distributed teams
Proven experience building structured processes in ambiguous, early-stage environments
Familiarity with process automation tools (Google Sheets, AppScript, RPA frameworks)
Strong stakeholder and vendor management skills
Bonus Points For
Degree in Accounting, Finance, or a tax-adjacent field
Prior experience in indirect tax (VAT/GST) product or compliance operations
SQL proficiency and comfort working with relational databases
Experience implementing AI tools or automation agents into operational workflows

Responsibilities

Launch our product in new countries: Own end-to-end delivery of international launches—from operational research and tooling to stakeholder coordination and SOP development
Design scalable tax workflows: Build repeatable, automation-friendly processes for VAT/GST compliance using a combination of RPA tools, SQL, and AI agents
Own rollouts from 0–1: Pilot new operational systems, document workflows, train the team, and scale across regions
Improve efficiency & automation: Identify bottlenecks, reduce manual execution time, and implement automation and tooling to increase leverage
Triage edge cases and escalations: Support customer and internal teams by solving complex international operations issues, then build systems to prevent them in the future
Document and scale knowledge: Create internal SOPs and operational guides to ensure the team can scale with quality and consistency
Partner across teams: Collaborate with Product, Sales, and Customer Experience to enable seamless rollouts and drive go-to-market success in each region

Skills

VAT

GST

Indirect Tax

Tax Compliance

Tax Research

Process Design

Automation

GTM

International Operations

Numerade

Online platform for STEM education solutions

About Numerade

Numerade offers educational resources for students in STEM subjects, including video solutions to textbook problems, bootcamps, and a feature called SnapSolve that provides instant video explanations for questions. The platform is unique due to its extensive library created by a team of 1,700 PhDs and teaching assistants, ensuring high-quality content. It operates on a subscription model, with a freemium option for limited access, aiming to improve academic performance, as shown by 97% of users reporting better grades.

Santa Monica, CaliforniaHeadquarters

2019Year Founded

$25.3MTotal Funding

SERIES_ACompany Stage

EducationIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Paid Time Off

Remote Work Options

Risks

Increased competition from AI-driven platforms like Khan Academy and Coursera.

Potential backlash over AI-generated content's accuracy and reliability in education.

Challenge of maintaining subscriptions with numerous free educational resources available.

Differentiation

Numerade offers SnapSolve, providing instant video solutions for complex STEM questions.

AceChat, a video-based AI study bot, excels in STEM subjects with real-time feedback.

Numerade's Ace Images feature uses AI-generated visuals to enhance STEM learning.

Upsides

Numerade's partnership with George Fox University expands its reach in STEM education.

Free access for LAUSD students helps bridge educational gaps post-pandemic.

Ace Images aligns with the trend of visual learning tools enhancing comprehension.

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