Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, HealthtechIndustries
Requirements
- 2-4 years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up
- Strong analytical skills with experience performing independent analyses in Google Sheets and Excel and manipulating data in data visualization tools (e.g. Metabase, Looker)
- Significant experience in financial analysis and forecasting, with demonstrated ability to build flexible financial models with a high degree of flexibility and forecasting accuracy
- A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions. Comfortable leveraging a full suite of tools, including AI, to drive efficiency and insights
- An accountable and collaborative team player with excellent communication skills, both written and verbal
- Skilled at managing competing priorities with strong prioritization and time management skills
- Highly organized with a strong attention to detail
Responsibilities
- Analyze and report on key operational metrics and performance trends for Pomelo’s new business lines
- Support the forecasting process by analyzing and reporting on historical data and trends to inform monthly, quarterly, and annual financial projections
- Own clinical team capacity planning for new program launches and ongoing care delivery
- Use data to distill key insights, identify and prioritize areas for operational efficiency, and implement critical process improvements
- Own important operational projects that improve the efficiency of how we deliver care for our members. Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met
- Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure analytical alignment and smooth operations
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience level is required for this Business Operations Lead role?
The role requires 2-4 years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up.
What are the key analytical skills needed for this position?
Strong analytical skills are required, including experience with independent analyses in Google Sheets and Excel, manipulating data in tools like Metabase or Looker, and building flexible financial models for forecasting.
Is healthcare or SQL experience required?
Healthcare/health tech experience and experience with SQL are listed as bonus points, not requirements.
What is the company culture like at Pomelo Care?
Pomelo Care is a multi-disciplinary team of clinicians, engineers, and problem solvers passionate about improving care for moms and babies through evidence-based, technology-driven care.
What makes a strong candidate for this role?
A strong candidate is a proactive, resourceful problem-solver comfortable with ambiguity, an accountable collaborative team player with excellent communication, and highly organized with strong prioritization and attention to detail.
Pomelo Care
Personalized healthcare for pregnancy and newborns
About Pomelo Care
Pomelo Care provides personalized healthcare services for pregnant individuals and newborns. The company combines traditional medical practices with advanced technology to improve health outcomes for families. Their services are designed to be accessible and focus on evidence-based care, ensuring that expectant mothers and their newborns receive the best possible support. Unlike many competitors, Pomelo Care emphasizes a tailored approach to healthcare, integrating technology to enhance the patient experience. The goal of Pomelo Care is to create a supportive environment that promotes the health and well-being of families during pregnancy and early childhood.
New York City, New YorkHeadquarters
2021Year Founded
$84.6MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
11-50Employees
Benefits
Health Insurance
Company Equity
Paid Vacation
Risks
Competition from similar maternity care providers may reduce Pomelo's market share.
Operational challenges from integrating The Doula Network could affect service delivery.
Regulatory scrutiny on virtual healthcare may increase compliance costs for Pomelo.
Differentiation
Pomelo Care combines virtual and in-person maternity services, unique in the industry.
The acquisition of The Doula Network enhances Pomelo's comprehensive care model.
Pomelo uses data science to improve maternal and infant health outcomes.
Upsides
Increased demand for telehealth boosts Pomelo's virtual care services.
Expansion of Medicaid coverage offers Pomelo new market opportunities.
Growing interest in personalized healthcare aligns with Pomelo's service model.
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