Business Operations Intern (MBA) at GoFundMe

San Francisco, California, United States

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, MarketplacesIndustries

Requirements

MBA student entering final year of study
Prior professional experience in consulting, business operations, strategy, finance, analytics, or a related field
Comfortable with data analysis and financial modeling
Experience with SQL, Excel/Sheets, and BI tools (Looker, Tableau, etc.) is a plus
Strong communicator who can translate complex data into clear insights and tell a compelling story
Analytical, structured, and detail-oriented—able to connect the dots at a strategic level
Curious, proactive, and comfortable navigating ambiguity
Excited about GoFundMe’s mission and motivated to make a measurable impact on growth
Available for 10-week internship from May 27th, 2026 to August 7th, 2026, based in San Francisco, CA (onsite three days per week)

Responsibilities

Partner with Business Operations leaders on high-impact, cross-functional projects that improve operations and growth
Support data-driven analysis to uncover opportunities in sales, marketing, and customer success (e.g., funnel performance, pipeline health, operational efficiency)
Develop dashboards and reporting in Looker, Salesforce, and other tools to track KPIs and inform decision-making
Conduct deep-dive analyses across Salesforce, Snowflake, and product data to diagnose performance drivers and recommend solutions
Contribute to strategic planning processes (OKRs, QBRs, WBRs) by synthesizing insights and driving alignment
Build business cases and success metrics for key initiatives to evaluate impact and ROI
Collaborate with cross-functional stakeholders (Product, Marketing, Sales, RevOps, Data Science) to deliver actionable insights and recommendations
Research industry trends and competitive dynamics to inform investment priorities and strategy

Skills

Looker

Salesforce

Snowflake

Data Analysis

Dashboards

KPIs

OKRs

Strategic Planning

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters

2010Year Founded

$1,178.5MTotal Funding

SERIES_ACompany Stage

Fintech, Social ImpactIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Hybrid Work Options

Family Planning Benefits

Commuter Benefits

Parental Leave

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Professional Development Budget

Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.

Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.

Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.

The platform serves diverse clients, from individuals to nonprofits, globally.

GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.

Specific relief funds for disasters position GoFundMe as a go-to emergency platform.

Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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