[Remote] Business Onboarding Specialist - Fixed Term at Kraken

Brazil

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, Financial ServicesIndustries

Requirements

Minimum of 1+ years of experience in KYB-related work
Strong communication skills
Attention to detail
Client-focused approach
Familiarity with Kraken app and culture (expected before applying)
Ability to stay up to date with industry regulations

Responsibilities

Facilitate the onboarding of business clients, ensuring a seamless process and delivering an exceptional, 6-star experience in every interaction
Conduct thorough client research and communicate effectively with clients via email
Perform Know Your Business (KYB) and Client Due Diligence (CDD) practices
Adhere to Kraken’s AML (Anti-Money Laundering) policies and procedures, ensuring full compliance with Quality and Risk guidelines
Identify and escalate suspicious documents to the appropriate teams for further investigation
Collaborate on departmental and cross-functional projects
Update and maintain client information as requested
Collaborate with team members to achieve business objectives
Incorporate client feedback to continuously improve the onboarding process

Skills

Key technologies and capabilities for this role

Client OnboardingComplianceDocumentation ManagementCryptoBlockchainClient SupportKYCRegulatory Knowledge

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position with Krakenites in 70+ countries.

What is the employment type for this role?

This is a temporary, fixed-term position.

What skills are required for the Business Onboarding Specialist role?

The role requires strong communication skills, attention to detail, expertise in compliance and documentation, and the ability to stay up to date with industry regulations.

What is the company culture like at Kraken?

Kraken is a fully remote, mission-focused company rooted in crypto values, with a world-class team united by a desire to accelerate global crypto adoption; candidates should review the Kraken Culture page before applying.

What should I do to prepare a strong application for this role?

Read the Kraken Culture page to understand the company's internal culture, values, and mission, and familiarize yourself with the Kraken app by learning how to create an account.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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