Business Manager - Enterprise External Fraud at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 2 years of experience in analysis
  • Strong analytical skills with proven track record of decision making and problem solving based on analytics
  • Strong business judgment, leadership, and integrity
  • Ability to foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results
  • Ability to be seen as a strategic thought partner, effectively communicating with and influencing leaders across the enterprise
  • Strong bias for action and drive to get things done
  • Ability to drive and execute an agenda in an uncertain and fluid environment
  • Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment
  • Preferred Qualifications
  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management
  • 3+ years of experience in fraud risk management

Responsibilities

  • Oversight and effective challenge of 1st line fraud programs and decisions
  • Performance monitoring and analysis of trends and identification of emerging risks
  • Drive step-change improvements in performance by connecting drivers of trends to historical behaviors and through cross-lines of business threat and best practice sharing
  • Collaborate with various lines of business to identify and execute on opportunities to improve efficiency and improve fraud detection
  • Provide coaching and mentoring to associates in the organization with a goal of developing and retaining talent at Capital One

Skills

Fraud Risk Management
Analytical Skills
Strategic Thinking
Performance Monitoring
Risk Assessment
Data Analysis
Trend Analysis
Leadership

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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