Business Director, Special Projects for Retail Bank C&O Strategy & Insights at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Retail Banking, Financial ServicesIndustries

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 7 years of experience in analysis
  • Preferred: Master’s Degree
  • Preferred: 2+ years of experience in financial services
  • Proven track record of decision making and problem solving based on analytics, with strong quantitative orientation
  • Strong business judgment, leadership, and integrity; tenacious decision maker
  • Solid people leadership experience; ability to build and leverage high-performing teams
  • Strong executive communication skills (written and oral), with strategic influencing and negotiation skills
  • Clear results orientation; intense focus on achieving short- and long-term goals
  • Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment (previous consulting experience a plus)

Responsibilities

  • Lead Strategic Projects: Take ownership of and drive high priority strategic bodies of work in the Retail Bank (e.g., collaborating with Corporate Strategy on Discover Integration, Physical Footprint, and Scaling Servicing)
  • Analytical Execution: Leverage quantitative skills to define hypotheses, structure complex analytical workstreams, and manage dotted-line teams of analysts/data scientists to deliver data-backed recommendations
  • Executive Influence: Act as key thought partner to Director+ leadership team in Channels & Operations and to the Vice President for Retail Bank C&O Strategy and Insights; deliver clear, data-backed recommendations
  • Team & Culture: Provide cross-team management oversight and support for team of 75, including championing team recruiting and leading team culture building
  • Strategic leadership: Develop business strategies to drive growth, profitability, and competitive success amid shifting consumer and regulatory demands
  • Leadership: Manage and develop multiple analysts; coach and mentor associates to develop and retain talent
  • Foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results

Skills

Key technologies and capabilities for this role

Strategic PlanningAnalytical Decision MakingQuantitative AnalysisData AnalysisHypothesis TestingProject ManagementExecutive CommunicationTeam LeadershipRecruitingCustomer InsightsFinancial Services Strategy

Questions & Answers

Common questions about this position

What is the salary or compensation for this Business Director role?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for this position?

The role requires strategic leadership, analytical decision making with strong quantitative orientation, executive influence, and solid people leadership experience to manage teams and deliver data-backed recommendations.

What is the team structure and culture like?

The Channels & Operations (C&O) Strategy and Insights team consists of ~75 analysts focused on analytics-driven strategy, with emphasis on team recruiting, culture building, coaching, mentoring, and cross-team management.

What makes a strong candidate for this Business Director role?

Top tier strategy talent who is nimble, forward-thinking, with a proven track record in analytical decision making, quantitative skills, executive influence, and people leadership stands out.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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