Technical Support Representative (French Speaking)
BigCommerceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
Vanta provides an industry-competitive salary and equity, along with 100% covered medical, dental, and vision benefits with dependents coverage, 16 weeks paid parental leave, health & wellness stipend, remote workspace stipend, commuter benefits, pension matching, 25 days of PTO per year, unlimited sick time, and 8 company paid holidays.
The role is hybrid, requiring you to commute to the office 3 days per week.
Key requirements include fluency in both French and English with exceptional communication skills, prior experience in B2B SaaS preferably in a pipeline-generating sales role, proficiency with tools like Salesforce, ZoomInfo, Outreach, LinkedIn Sales Nav, and 6Sense, and being a self-starter with strong problem-solving abilities.
Vanta has a kind and talented team, is growing quickly while profitable, maintains strong NPS scores, and offers an inclusive work environment with virtual team building activities, lunch and learns, and company-wide events.
Strong candidates are fluent in French and English, have B2B SaaS sales experience, are self-starters who can manage outbound engines and create processes, show high empathy and problem-solving skills, hold a college degree, and can commute hybrid 3 days per week.
Automates SOC 2 compliance for businesses
Vanta simplifies the process of obtaining and maintaining SOC 2 certification, which is essential for organizations that manage sensitive customer data. The company offers a software-as-a-service (SaaS) platform that automates numerous checks to ensure that security controls are effective and compliant with industry standards. This automation helps small to medium-sized enterprises (SMEs) and tech companies monitor risks and vulnerabilities continuously, significantly reducing the time and cost associated with achieving SOC 2 compliance. Vanta's subscription-based model provides clients with a more efficient and cost-effective way to maintain compliance compared to traditional methods. The goal of Vanta is to transform the compliance process, allowing organizations to focus on their core operations while enhancing their security posture.