Business Development Representative at Cents

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Laundry, Garment Care, SMBIndustries

Requirements

1+ year of professional B2B experience, preferably in vertical SMB SaaS
Proven outbound experience in a hunting role with phone cold calling outreach and prospecting responsibilities
Demonstrated proficiency in discovery, requirements gathering, and needs analyses
Consistent track record of exceeding KPIs and quotas
Will work 3 days a week from headquarters in NYC
Grit and Persistence: Highly driven, persistent, and passionate about sales
Startup Ready: Comfortable working in a scaling startup environment and able to quickly adapt and thrive in ambiguity
Consultative and Collaborative: Creative, collaborative, and able to move conversations in a mutually beneficial direction
Tech Fluent: Tech-savvy and can navigate sales and internal tools quickly
Growth Mindset: Ambitious with a desire and ability to learn from feedback and constantly improve

Responsibilities

Outbound Prospecting (90%): Execute targeted cold outreach (calls, text, email, and social) to single-store and multi-store laundromat owners using value-based messaging campaigns
Inbound Qualification (10%): Rapidly respond to and qualify leads generated through inbound marketing efforts to assess fit for our platform
Discovery & Value Articulation: Conduct consultative discovery calls focused on understanding the laundromat owner's pain points, such as fragmented vendor solutions, having to deal with quarters, and customer retention
Pipeline Generation: Consistently achieve and exceed monthly quotas for qualified meetings booked for Account Executives
Salesforce: Update and manage all sales activities, opportunities, and prospect information. If it's not in Salesforce, it does not exist

Skills

Key technologies and capabilities for this role

Outbound SalesProspectingLead GenerationCold OutreachSales DiscoveryTerritory ManagementBDRCRMSaaS Sales

Questions & Answers

Common questions about this position

What experience is required for the Business Development Representative role?

The position requires at least 1+ year of professional B2B experience.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the main responsibilities of a BDR at Cents?

Responsibilities include outbound prospecting (90%) via cold outreach, inbound qualification (10%), conducting discovery calls, generating pipeline by booking meetings, and managing activities in Salesforce.

What is the company culture like at Cents?

Cents has a team of passionate technology experts obsessed with supporting SMBs, operating in a fast-paced environment to revolutionize the laundry industry, with a unique responsibility to elevate it.

What growth opportunities are available for BDRs?

High-performing BDRs have the opportunity to pursue more advanced sales roles at Cents after consistent high performance.

Cents

Software solutions for laundromat operations

About Cents

Cents provides software solutions specifically designed for laundromat businesses. Its platform helps laundromat owners streamline their operations and manage their businesses more effectively. One of the key features is pickup and delivery management, which allows owners to offer these services without needing their own drivers or insurance, potentially increasing business volume by 20%. The software consolidates all business data onto a single platform, making it easier for owners to oversee and grow their operations. The user-friendly interface is accessible even to those who are not very tech-savvy. Cents distinguishes itself from competitors with its strong customer support and success team, which is dedicated to helping clients achieve their business goals. The company likely operates on a subscription or usage-based fee model, generating revenue while providing valuable tools that help laundromats save money and expand their services.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$43.8MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Remote Work Options

Paid Holidays

401(k) Company Match

Work-from-home and commuter benefits

Employee Discounts

Mental Health Support

Risks

Increased competition from platforms like CleanCloud and LaundryCard threatens market share.

Integration of third-party delivery services may lead to increased costs for laundromat owners.

Acquisition of Starchup Inc. may cause integration challenges and service disruptions.

Differentiation

Cents integrates payments, employee management, and machine tracking for laundromats and dry cleaners.

The platform offers pickup and delivery management, increasing business volume by 20%.

Cents provides industry-leading customer support, enhancing client satisfaction and business growth.

Upsides

Cents raised $40M in Series B funding, boosting its growth potential.

Partnerships with Uber, DoorDash, and Gopuff enhance delivery services for laundromat owners.

Integration with Reserve with Google increases visibility and customer acquisition for laundromats.

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