Business Banking Relationship Manager Sales Training Program at M&T Bank

Albany, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's Degree in accounting, finance, economics or related business field and one year of sales-related experience with a demonstrated sales aptitude (or in lieu of degree, a combined minimum of 5 years higher education and/or work experience)
Previous banking and sales experience highly recommended
Demonstrated analytical and quantitative skills, with prior knowledge of accounting principles
Ability and willingness to travel (25%) overnight extensively during program
Proficient with MS Office software
Preferred Requirements
Master's of Business Administration
Previous experience in banking or financial services
Experience in credit and/or underwriting
Demonstrated history of volunteerism including contribution to community/civic organizations and causes
Ability to balance priorities and exhibit organizational skills to manage both individual and multiple team priorities
Excellent communication and interpersonal skills with the ability to interact with all levels of personnel using tact and diplomacy
Ability to quickly master the bank's technology and systems

Responsibilities

Participate in a combination of structured classroom sessions, web-based, and on-the-job practical training
Learn about the credit culture and commercial underwriting process while developing and refining relationship management skills
Gain exposure to the bank's sales culture when supporting commercial customer meetings
Develop call planning and execution skills
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promote an environment that supports diversity and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management
Complete other related duties as assigned, including timely completion of weekly in-program and in-field assignments while managing networking events, client calls, etc
Engage in heavy focus on project work, team collaboration, study groups, book clubs, etc
Communicate horizontally and vertically, with significant exposure to senior management
Begin in a support role assisting more senior Relationship Managers in their credit and underwriting process and managing customer relationships; eventually manage an assigned portfolio with sales goals and expectations

Skills

Key technologies and capabilities for this role

Relationship ManagementCommercial UnderwritingCredit CultureSales SkillsCall PlanningComplianceOperational Risk ControlsRisk ManagementRegulatory Standards

Questions & Answers

Common questions about this position

What is the structure and duration of the training program?

It's a six-month hybrid program with 2-3 weekly virtual sessions, monthly travel (25%) for one week at a time throughout the footprint, including classroom collaboration, structured sessions, web-based training, and on-the-job practical training.

What education and experience are required for this position?

A Bachelor's Degree in accounting, finance, economics or related business field and one year of sales-related experience with a demonstrated sales aptitude are required.

What skills will participants develop in the program?

Participants will learn about the credit culture and commercial underwriting process, develop and refine relationship management skills, gain exposure to the bank's sales culture, and develop call planning and execution skills.

What is the company culture like in this program?

The program emphasizes classroom collaboration, heavy focus on project work, team collaboration, study groups, book clubs, exposure to senior management, and promoting an environment that supports diversity and reflects the M&T Bank brand.

What makes a strong candidate for this training program?

Candidates with a Bachelor's Degree in accounting, finance, economics or a related business field, plus one year of sales-related experience and demonstrated sales aptitude, who can communicate horizontally and vertically, will be well-prepared.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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