Business Analyst - System (Mid to Senior level) at Global Payments

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Financial ServicesIndustries

Requirements

10+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects
Experience in the Card Payments industry
Experience in matrix management and leading and managing a group of Business Analysts
Experience in a client advisory/consultancy role in an IT environment
Educated to degree level in Computer Science, MIS or Business-related field
Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts
Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements
Must be a team player with excellent interpersonal and relationship skills
Flexibility to travel to client premises
Excellent spoken and written English communication skills
Desirable Requirements
Understanding of data structures
Previous experience in TSYS PRIME card management systems or similar card management systems
Experience in large scale projects, such as a portfolio conversion of a product launch
Professional experience working with end-users to meet business needs
Professional experience demonstrating transferable skills for business analysis
Working towards or in possession of a business analysis professional qualification (e.g. IIBA or BCS)

Responsibilities

Lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades
Have overall accountability and responsibility for the requirements phase of the project
Lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work
Work with senior stakeholders within TSYS and Client organisations and build and maintain strong relationships and ensure proper governance and management is in place
Define client needs, advise/consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the clients future state
Guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed
Provide system/product consultancy support to clients and educate clients on system features and functionality where required
Manage expectations and needs of clients regarding the functionality of the solution and make recommendations about the usage where appropriate

Skills

Key technologies and capabilities for this role

Business AnalysisRequirements ElicitationRequirements ManagementStakeholder ManagementProject GovernanceMatrix ManagementSystem MigrationClient ConsultingPayments SolutionsSystem Upgrades

Questions & Answers

Common questions about this position

What experience level is required for this Business Analyst role?

The role requires 10+ years of relevant experience in business requirements analysis, gathering, documentation, and validation for software projects.

Is experience in the Card Payments industry necessary?

Yes, experience in the Card Payments industry is an essential requirement for this position.

What education is required for this position?

Candidates must be educated to degree level in Computer Science, MIS, or a Business-related field.

Is travel required for this role?

Yes, flexibility to travel to client premises is required.

What makes a strong candidate for this Business Analyst position?

Strong candidates will have 10+ years in requirements analysis, Card Payments experience, matrix management skills, client advisory experience, a relevant degree, proficiency in productivity tools, excellent communication skills, and the ability to work with senior stakeholders.