Business Analyst – Solution Delivery at Sitetracker

Montclair, New Jersey, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

3+ years of experience as a Business Analyst or similar role, preferably in a SaaS or technology consulting environment
Experience working on enterprise software implementations or digital transformation projects
Strong process mapping and documentation skills
Proficient at conducting stakeholder interviews and facilitating workshops
Excellent communication, facilitation, and stakeholder management skills
Familiarity with project management methodologies (Agile, Scrum, or Waterfall)
Ability to balance multiple priorities and work effectively in a fast-paced, customer-focused environment
Experience in industries such as telecommunications, utilities, construction, or infrastructure is a plus

Responsibilities

Engage directly with customers to gather, analyze, and document business and functional requirements
Facilitate discovery sessions and requirements workshops with stakeholders at various levels
Create detailed process documentation, including workflows, use cases, user stories, and data mappings
Translate customer needs into clearly defined specifications for configuration or development within Sitetracker’s platform
Collaborate with Solution Architects and Project Managers to ensure timely and accurate solution delivery
Provide input and guidance on best practices based on industry knowledge and Sitetracker platform expertise
Support User Acceptance Testing (UAT) by defining test cases, validating results, and managing feedback loops
Serve as a trusted advisor to clients, ensuring that the Sitetracker solution aligns with business goals and drives value
Participate in continuous improvement efforts for internal processes and methodologies

Skills

Key technologies and capabilities for this role

Requirements GatheringRequirements AnalysisProcess DocumentationWorkflowsUse CasesUser StoriesData MappingsUATStakeholder WorkshopsSaaS ImplementationsEnterprise Software

Questions & Answers

Common questions about this position

What salary or compensation is offered for this Business Analyst role?

This information is not specified in the job description.

Is this Business Analyst position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this Business Analyst position?

Requirements include 3+ years as a Business Analyst preferably in SaaS or tech consulting, experience with enterprise software implementations, strong process mapping and documentation skills, proficiency in stakeholder interviews and workshops, and excellent communication and facilitation skills.

What is the work environment like at Sitetracker for this role?

This is a highly collaborative role in a fast-paced, customer-focused environment where you'll work closely with customers, project managers, solution architects, and product teams.

What makes a strong candidate for this Business Analyst role?

Strong candidates have 3+ years of Business Analyst experience in SaaS or tech consulting, enterprise software implementation experience, strong documentation and facilitation skills, and familiarity with project methodologies like Agile or Scrum; industry experience in telecom, utilities, or infrastructure is a plus.

Sitetracker

Cloud-based project management for infrastructure

About Sitetracker

Sitetracker provides a cloud-based platform designed to help businesses manage and streamline their infrastructure projects, particularly for those in construction, engineering, telecom, and energy sectors. The software includes features for project forecasting, scheduling, cost control, payment management, and dispatching field technicians. It also offers analytics and reporting tools to assist businesses in making informed decisions. Built on Salesforce, Sitetracker benefits from advanced document management, machine learning, and strong security features. Unlike many competitors, Sitetracker also offers solutions for managing distributed assets, such as billboards and bus shelter ads, ensuring efficient deployment and communication across teams. The goal of Sitetracker is to enhance efficiency and control costs for companies handling a high volume of repeatable projects.

Palo Alto, CaliforniaHeadquarters

2013Year Founded

$148.8MTotal Funding

SERIES_DCompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Reliance on Salesforce infrastructure poses risks if service terms change or outages occur.

Emerging SaaS competitors could erode Sitetracker's market share.

Geopolitical risks in international markets like the UK and Greece may affect operations.

Differentiation

Sitetracker integrates AI and automation for optimized asset lifecycle management.

The platform is built on Salesforce, offering advanced features and enterprise-grade security.

Sitetracker's GIS integration enhances geospatial data for improved asset tracking and management.

Upsides

Partnerships with EuroTeleSites and VETRO expand Sitetracker's market reach and capabilities.

Sitetracker's inclusion in the Deloitte Technology Fast 500 highlights its rapid growth.

Increased demand for cloud-based solutions in renewable energy boosts Sitetracker's market potential.

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