Business Analyst Salesforce - F/H at Deloitte

Lille, Hauts-de-France, France

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, TechnologyIndustries

Graduated from a Bac+3 or higher education
At least one prior experience in deploying Salesforce Marketing Cloud
Assiduous follow-up of Salesforce tool evolutions
Appetite for CRM / Digital Marketing
Knowledge of Agile methods
Strong analytical and synthesis skills
Rigorous, curious, autonomous, and proactive
Recognized oral and written communication skills with excellent interpersonal abilities
Good knowledge of spoken and written English due to international clients

Analyze clients' existing situation (processes, organization, systems)
Define target needs through client workshops
Write detailed functional specifications
Design applications, mockups, and solutions
Collaborate with development teams
Test the solution
Write user guides and training materials
Contribute to training sessions or knowledge transfer
Provide user support after deployment
Monitor developments and organize progress meetings
Ensure development teams understand specifications
Follow testing and validation steps for configurations and developments according to requirements