Business Analyst Salesforce - F/H at Deloitte

Lille, Hauts-de-France, France

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, TechnologyIndustries

Requirements

Graduated from a Bac+3 or higher education
At least one prior experience in deploying Salesforce Marketing Cloud
Assiduous follow-up of Salesforce tool evolutions
Appetite for CRM / Digital Marketing
Knowledge of Agile methods
Strong analytical and synthesis skills
Rigorous, curious, autonomous, and proactive
Recognized oral and written communication skills with excellent interpersonal abilities
Good knowledge of spoken and written English due to international clients

Responsibilities

Analyze clients' existing situation (processes, organization, systems)
Define target needs through client workshops
Write detailed functional specifications
Design applications, mockups, and solutions
Collaborate with development teams
Test the solution
Write user guides and training materials
Contribute to training sessions or knowledge transfer
Provide user support after deployment
Monitor developments and organize progress meetings
Ensure development teams understand specifications
Follow testing and validation steps for configurations and developments according to requirements

Skills

Key technologies and capabilities for this role

SalesforceSalesforce Marketing CloudPardotBusiness AnalysisRequirements GatheringProcess AnalysisCRMMarketing AutomationWorkshops

Questions & Answers

Common questions about this position

What are the main responsibilities of the Business Analyst Salesforce role?

You will analyze clients' existing processes, define target needs through workshops, write detailed functional specifications, design applications and mockups, work with development teams, test solutions, create user guides, provide training, and support users post-deployment.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at Deloitte?

Deloitte offers an environment based on trust, knowledge sharing, and collective intelligence, focused on employee well-being, inclusion, sustainability, and being a Great Place to Work.

What opportunities are there for growth in this role?

You will develop skills in leadership, business expertise, and specialization through varied missions, international network sharing, and a training program.