Business Analyst Salesforce - F/H at Deloitte

Lille, Hauts-de-France, France

Deloitte Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, TechnologyIndustries

Requirements

  • Graduated from a Bac+3 or higher education
  • At least one prior experience in deploying Salesforce Marketing Cloud
  • Assiduous follow-up of Salesforce tool evolutions
  • Appetite for CRM / Digital Marketing
  • Knowledge of Agile methods
  • Strong analytical and synthesis skills
  • Rigorous, curious, autonomous, and proactive
  • Recognized oral and written communication skills with excellent interpersonal abilities
  • Good knowledge of spoken and written English due to international clients

Responsibilities

  • Analyze clients' existing situation (processes, organization, systems)
  • Define target needs through client workshops
  • Write detailed functional specifications
  • Design applications, mockups, and solutions
  • Collaborate with development teams
  • Test the solution
  • Write user guides and training materials
  • Contribute to training sessions or knowledge transfer
  • Provide user support after deployment
  • Monitor developments and organize progress meetings
  • Ensure development teams understand specifications
  • Follow testing and validation steps for configurations and developments according to requirements

Skills

Salesforce
Salesforce Marketing Cloud
Pardot
Business Analysis
Requirements Gathering
Process Analysis
CRM
Marketing Automation
Workshops

Deloitte

About Deloitte

N/AHeadquarters
1845Year Founded
N/ACompany Stage
10,001+Employees

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