Business Systems Analyst
Angle Health$75,000 - $95,000/year
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 2–3 years of relevant experience in business analysis, system implementations, or API-based system integration
- Solid understanding of application development and software development life cycle methodologies (Waterfall and Agile)
- Fluent in English and Spanish, both written and verbal
- Strong analytical, mathematical, and creative problem-solving abilities
- Excellent interpersonal, listening, written, and verbal communication skills
- Ability to prioritize and execute tasks effectively under pressure
- Demonstrated commitment to continuous learning and professional growth
- Adaptability in dynamic and fast-paced environments
- Strong technical communication skills in both English and Spanish
- Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel and PowerPoint
- Experience with software development and project management tools such as Azure DevOps (ADO) and Jira
- Proficiency in SQL for data extraction, manipulation, and analysis to support troubleshooting
- Familiarity with Robotic Process Automation (RPA) tools (e.g., UiPath, Blue Prism, Automation Anywhere)
- Basic understanding of Artificial Intelligence (AI) concepts including machine learning, natural language processing (NLP), and predictive analytics
Responsibilities
- Conduct interviews, workshops, surveys, site visits, and use cases to elicit and document user requirements
- Analyze and validate requirements for completeness, consistency, feasibility, and alignment with business standards
- Define and manage the scope of initiatives, ensuring alignment with business goals and stakeholder expectations
- Develop process models, specifications, diagrams, and presentations to guide development teams and stakeholders
- Create and maintain documentation to support system configurations
- Collaborate with business and technology teams to integrate system and data requirements
- Serve as a liaison between stakeholders and technical teams, addressing routine application issues and escalating complex ones as needed
- Facilitate communication and updates throughout the project lifecycle
- Actively participate in Agile ceremonies including PI Planning, backlog refinement, sprint reviews, and demos
- Support project teams with insights, recommendations, and prioritization of requirements
- Coordinate User Acceptance Testing (UAT) with end-users
- Support system training and testing activities to ensure solution quality and user readiness
- Provide post-deployment support and assist in evaluating feedback to address issues and improve solutions
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What education and experience are required for this Business Analyst role?
A Bachelor’s degree in Information Technology, Computer Science, or a related field is required, along with 2–3 years of relevant experience in business analysis, system implementations, or API-based system integration.
What key skills are needed for this position?
Candidates need a solid understanding of application development and software development life cycle methodologies (Waterfall and Agile), fluency in English and Spanish, strong analytical and problem-solving abilities, and excellent communication skills.
Is bilingual proficiency required?
Yes, fluency in English and Spanish, both written and verbal, is required.
What is the salary or compensation for this role?
This information is not specified in the job description.
Is this a remote position or does it require working in Puerto Rico?
This information is not specified in the job description.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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