Business Analyst - Identity and Access Management (IAM)

Employment Type: Full-time

Position Overview

IDMWORKS is an award-winning identity and access management (IAM) solutions firm with over 20 years of experience pioneering remote work. We serve a wide range of sectors, including banking and finance, commercial and retail, healthcare, higher education, and government. Our specialized services enable enterprises to effectively manage, secure, and scale employee and customer access to systems, data, and software applications.

We are seeking a Business Analyst to become an integral member of our tight-knit team of IAM professionals. You will use data analytics to evaluate processes, identify requirements, and provide data-driven reports and suggestions to executives and stakeholders, contributing to an environment where long-term business partnerships flourish.

Responsibilities

Primary Responsibilities:

• Assess the current state of IAM environments and systems by facilitating and participating in interviews with key stakeholders and document review.
• Facilitate meetings with technical and business stakeholders to elicit business and functional requirements and conduct business process analysis.
• Plan, coordinate, and conduct the analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information.
• Review and analyze client and system data to evaluate the strength and usefulness of the data and aide in the design/implementation of IAM systems.
• Draft and review use case, process workflows, analysis reports, requirements documents, and other documentation.
• Work with IAM architects and engineers to assist with the creation of design documentation.
• Develop test plans and test cases for IAM solutions.
• Perform document reviews for compliance with standardized templates as well as checking for spelling, grammar, tone, and consistency.

General Business Responsibilities:

• Communicate status, including timely reporting and escalation of issues and risks.
• Possess excellent interpersonal, written, and oral communication skills.
• Experience working in a team setting and multi-task environment.
• Author technical documentation.
• Perform other duties as assigned.

Requirements & Qualifications

Preferred Education:

• Bachelor’s degree, preferably in business administration or an IT-related field, or equivalent experience.
• PMP, PMI-PBA, CBAP, CCBA certifications are a plus.

Experience:

• IAM Components: Knowledge and hands-on experience with Identity Governance and Administration, Access Management, SSO/Federation, Privileged Access Management, and Enterprise Directories.
• Project Management: Knowledge of the nine project management knowledge areas: Cost Management, Time/Schedule Management, Scope Management, Risk Management, Human Resource Management, Integration Management, Procurement Management, Communications Management, Quality Management.
• IT Support: 2+ years of experience in supporting IT, preferably in operations or business analysis.
• Customer Facing IT: 2+ years of experience in information technology in an area related to customer service, customer liaison, customer relationship management, or vendor management.
• Requirements & Documentation: 2+ years of experience with requirements gathering and business process documentation.
• IAM Specific: 2+ years of experience with IAM.

Company Information

IDMWORKS is an award-winning identity and access management (IAM) solutions firm that has been serving a wide range of sectors since its inception in 2004. As a firm purely focused on IAM, IDMWORKS offers a comprehensive range of services designed to enable enterprises to effectively manage, secure and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries to ensure secure and efficient access management.

IDMWORKS has been a pioneer in remote-work for more than 20 years with teams operating across the US, Canada, and India. This approach has helped establish themselves as a leader in the field of IAM with their commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.

Application Instructions

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