Business Analyst, Automation & AI - Remote at Expedia

Costa Mesa, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, Data AnalyticsIndustries

Requirements

5+ years of experience in business analysis, process automation, AI, or digital transformation
Experience defining and delivering automation or AI-enabled solutions with measurable Return on Investment
Experience with automation and AI technologies, including MS Playwright, RPA (UiPath, Power Automate, Automation Anywhere), workflow orchestration, intelligent document processing, and generative AI
Experience in business case development and financial modeling
Experience managing complex stakeholder environments and influencing prioritization decisions across departments
Storytelling skills—able to distill technical details into clear, actionable business narratives
Experience working within Agile or hybrid delivery models, with proficiency in backlog and intake management tools such as Jira or Azure DevOps
Prior experience designing or operationalizing automation governance frameworks or intake portals
Exposure to enterprise-scale AI transformation programs or automation centers of excellence
Familiarity with data visualization and reporting tools (Power BI, Tableau) for tracking automation KPIs
Certification in business analysis (CBAP), Agile (CSPO/PMI-ACP), or RPA platforms

Responsibilities

Lead the end-to-end intake process for automation and AI projects, from opportunity identification to implementation readiness
Partner with business and technology leaders to define strategic automation roadmaps and align proposals with organizational goals
Conduct detailed current-state assessments and translate manual workflows into structured, automatable processes
Perform comprehensive Return on Investment modeling and sensitivity analyses to quantify efficiency gains, error reduction, and capacity improvements
Facilitate prioritization discussions with senior team members
Collaborate with automation architects, developers, and data scientists to shape requirements that ensure functional precision and scalability
Oversee initiative tracking, reporting, and communication of value realization metrics to executive sponsors
Establish and improve the intake and governance framework for automation and AI projects, promoting transparency, repeatability, and data-driven decision-making
Be a subject-matter advisor on automation trends, intelligent document processing, generative AI use cases, and ethical AI considerations

Skills

Key technologies and capabilities for this role

Business AnalysisProcess IntelligenceAutomationAIROI ModelingSensitivity AnalysisWorkflow AnalysisStrategic RoadmappingProject PrioritizationDiscovery Processes

Questions & Answers

Common questions about this position

Is this Business Analyst position remote?

Yes, this is a fully remote position.

What experience is required for this role?

Candidates need 5+ years of experience in business analysis, process automation, AI, or digital transformation, plus experience defining and delivering automation or AI-enabled solutions with measurable ROI, and familiarity with automation and AI technologies including MS Playwright and RPA (UiPath, Power Au).

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team structure look like for this role?

You will report to Experian's Application Architect Manager and act as a strategic liaison between operations, technology, and the Internal Efficiency Automation team.

What makes a strong candidate for this Business Analyst role?

A strong candidate has 5+ years in business analysis, process automation, AI, or digital transformation, experience delivering automation/AI solutions with proven ROI, and knowledge of tools like MS Playwright and RPA.

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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