Business Advisory Associate at Accenture

Chennai, Tamil Nadu, India

Accenture Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Any Graduation
  • 1 to 3 years of experience
  • Skill in Banking Services - Retail Banking Card Operations
  • Ability to solve routine problems through precedent and referral to general guidelines
  • Comfortable with interactions limited to own team and direct supervisor
  • Ability to follow detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • Capability to work as an individual contributor within a team with a focused scope of work
  • Willingness to work in rotational shifts

Responsibilities

  • Help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures, and ensure business sustainability by transforming banking operations into an agile, resilient operating model
  • Review dispute claims to determine the authenticity of card chargeback claims and honor requests as per Regulation E

Skills

Key technologies and capabilities for this role

Retail BankingCard OperationsDispute ManagementChargeback ProcessingRegulation EKYCTransaction Processing

Questions & Answers

Common questions about this position

What qualifications and experience are required for the Business Advisory Associate role?

Any Graduation is required, along with 1 to 3 years of experience. The role focuses on skill in Banking Services - Retail Banking Card Operations.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work arrangement or shift policy for this role?

This role may require you to work in rotational shifts. Your interactions are within your own team and direct supervisor.

What does the role involve in terms of responsibilities and team structure?

You will solve routine problems through precedent and guidelines, receive detailed instructions on tasks, make decisions impacting your own work, and serve as an individual contributor within a team with a focused scope.

What specific banking knowledge is needed for this position?

Knowledge of banking services including retail banking card operations, such as reviewing dispute claims for card chargebacks per regulation E, account opening, KYC, transaction processing, and more.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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