Humana

Broker Relationship Manager

Ohio, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health InsuranceIndustries

Requirements

Candidates must possess an active OH resident Health insurance license or be willing and able to obtain one within 90 days of hire, 3+ years of experience in the Medicare industry with a focus on management or leadership, strong organizational, interpersonal, communication, and presentation skills, the ability to lead and train a team of sales associates, utilize technology tools, and build and maintain relationships with communities and medical providers, a high level of self-motivation, and the ability to accomplish goals independently, prior sales experience in the health solutions industry, and prior experience with laptop computers, cell phones, and the ability to navigate mobile apps, including knowledge of Microsoft Word, Excel, Outlook, and Power Point.

Responsibilities

The Broker Relationship Manager will be responsible for managing all available resources to help achieve sales growth, improve results, and drive operational goals within the assigned market while also helping to coordinate on a national level, maintaining and supporting all Partner Broker field sales within the market (Individual Agents, Agencies, and Partners), developing local market engagement and sales strategy in coordination with the Market Director, local market offices, Broker Relationship Executives and Account Executives, hosting and coordinating training opportunities for Broker Partners in the market, along with virtual/remote webinars, working closely with Broker Relationship Executives and other BRM’s to support national and regional Partners to ensure there is a consistent Broker experience throughout all markets, and traveling approximately 50% or more with some overnight stays.

Skills

Organizational Skills
Interpersonal Skills
Communication Skills
Presentation Skills
Leadership
Training
Relationship Building
Technology Proficiency
Mobile Apps Navigation
Self-Motivation

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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