Broker Relationship Manager

About the Role

Become a part of our caring community and help us put health first. Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and drive operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all Partner Broker field sales within the market (Individual Agents, Agencies, and Partners). In this role, you will also develop local market engagement and sales strategy in coordination with the Market Director, local market offices, Broker Relationship Executives and Account Executives, including all sales support. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

The BRM is responsible for hosting & coordinating (in cooperation with the local market team) all training opportunities for Broker Partners in the market, along with virtual/remote webinars etc. You will also work closely with Broker Relationship Executives and other BRM’s to support national and regional Partners to ensure there is a consistent Broker experience throughout all markets.

What We Are Looking For

• Strong organizational, interpersonal, communication and presentation skills
• Ability to lead and train a team of sales associates, utilize technology tools and build relationships with communities and medical providers
• High level of self-motivation and the ability to accomplish goals independently
• Technology savvy (laptop computers, cell phones and the ability to navigate mobile apps)
• Use your skills to make an impact

Required Qualifications

• You must possess an active OH resident Health insurance license OR willing AND able to obtain one within 90 days of hire.
• 3+ years of experience in the Medicare industry with a focus on management OR leadership (formal or informal).
• Strong organizational, interpersonal, communication and presentation skills
• Ability to lead and train a team of sales associates, utilize technology tools and build and maintain relationships with communities and medical providers.
• High level of self-motivation and the ability to accomplish goals independently
• Prior sales experience in the health solutions industry
• Prior experience with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook and Power Point
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• This position requires approximately 50% or more travel with some overnight stays
• This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position.
• Must reside in or be willing to relocate to COLUMBUS, OHIO

Preferred Qualifications

• Bachelor's Degree
• Bilingual with the ability to speak, read and write in both English and an additional language (Chinese, Korean, OR Spanish) without limitations or assistance.

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet.