Brand Standards, Guest Experience & Food Safety Advisor at Ecolab

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Service, Hospitality, Brand ProtectionIndustries

Requirements

High school diploma
Two years of hospitality industry-related experience
Current and valid Driver’s License with no restrictions
21 years of age or older
Reside within a commutable distance of Raleigh, NC
Ability to travel up to 50% overnight
Ability to work occasional evenings, weekends, and overtime
No immigration sponsorship available
Physical ability to be around, touch, and potentially consume food made from or with animal products and/or top allergens
Physical ability to lift and carry 25 pounds
Physical ability to inspect client playgrounds by climbing, crawling in tight areas, and going down tube slides
Physical ability to bend, squat, shift, and adjust movement to assess areas low to the ground and above the head
Physical ability to stand and walk for extended periods of time in client locations
Ability to drive and/or fly to client locations with proper documentation (e.g., Real ID or other acceptable ID)
Ability to drive a company-paid vehicle (subject to pre-employment and ongoing motor vehicle record checks)

Responsibilities

Conduct a variety of brand protection visits at client locations using consulting, coaching, and training to meet client expectations and program requirements, protect their brand, and delight guests
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with other EcoSure and Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Support the growth initiatives of the company and clients
Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities by interacting with staff and residents

Skills

Key technologies and capabilities for this role

Food SafetyGuest ExperienceBrand StandardsConsultingCoachingTrainingOn-site AssessmentsMicrosoft SuiteCRMiPadHIPAA

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is based in Raleigh, NC, and candidates must reside within a commutable distance of Raleigh, NC.

How much travel is required for this position?

The role requires up to 50% overnight travel, along with occasional evenings, weekends, and overtime as business needs dictate.

What are the minimum qualifications for this job?

The minimum qualification is a high school diploma.

What unique benefits or perks does this role offer?

The role includes a paid training program with job shadowing, e-learning, field activities, and classroom training; a company-paid vehicle for business and personal use where applicable; and a culture emphasizing safety with top-notch training and PPE.

What does the company culture emphasize in this role?

The company values including and engaging diverse people, perspectives, and ideas; a culture of safety with top-notch training and PPE; and an independent work environment where you plan and manage your own schedule.