Branch Claims Clerk at The Lockwood Group, LLC

Auburn, Maine, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

High school diploma or GED required
General clerical skills
Professional telephone manner
Excellent interpersonal and organizational skills
Proficient in a PC Windows environment
Demonstrate experience in Microsoft Excel
Accuracy in spelling and grammar
Ability to work together in a team setting on shared tasks
Experience working in a paperless environment preferred

Responsibilities

Demonstrate customer service skills and managing FNOL intake
Managing a high volume of incoming calls
Scanning and indexing claim file documentation
Ability to multitask in a fast-paced environment
Ability to learn basic insurance fundamentals
Other related duties as assigned by supervisor

Skills

Key technologies and capabilities for this role

Customer ServiceMicrosoft ExcelTelephone SkillsData EntryMultitaskingOrganizational SkillsScanningIndexingPC WindowsTeamwork

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The company offers a comprehensive benefits package including medical, vision, dental, life insurance, disability insurance, generous paid time off, parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) with company match, gym membership reimbursement, and professional growth programs.

Is the salary specified for the Branch Claims Clerk role?

This information is not specified in the job description.

What are the required skills for this position?

Requirements include a high school diploma or GED, general clerical skills, professional telephone manner, excellent interpersonal and organizational skills, proficiency in PC Windows environment and Microsoft Excel, accuracy in spelling and grammar, and ability to work in a team.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What is the company culture like at The Concord Group?

The company fosters a supportive, collaborative workplace where associates thrive through community involvement, professional growth, shared values, and a people-first approach.

The Lockwood Group, LLC

Healthcare consulting for drug development support

About The Lockwood Group, LLC

The Lockwood Group provides consulting services specifically for the healthcare and pharmaceutical industries, focusing on clients in the later stages of drug development, particularly after Phase 2 clinical trials. The company assists pharmaceutical and biotech firms by creating strategic publication plans that communicate scientific data and research findings accurately and in compliance with regulatory standards. They also support clients during the prelaunch phase of their products by identifying market needs and collaborating through the launch process to ensure success. A unique aspect of The Lockwood Group is its medical animation affiliate, Random42, which produces engaging and scientifically accurate visual content to help convey complex information. Their business model is based on service fees for consulting and project work, with a commitment to delivering high-quality communications and strategic support to help clients thrive in the competitive healthcare landscape.

Stamford, ConnecticutHeadquarters

2007Year Founded

ACQUISITIONCompany Stage

Consulting, HealthcareIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging firms using AI-driven content creation threaten market share.

Pharmaceutical companies developing in-house teams may reduce demand for external services.

Tightening EU regulatory standards could increase compliance costs.

Differentiation

Specializes in healthcare and pharmaceutical sectors, focusing on advanced drug development stages.

Offers strategic publication plans tailored to specific audiences and regulatory standards.

Provides commercial support during prelaunch, launch, and post-launch phases.

Upsides

Increased demand for digital health solutions boosts growth in medical communications.

Rise of personalized medicine creates opportunities for specialized communication strategies.

Integration of AI enhances publication strategies and data analysis capabilities.

Land your dream remote job 3x faster with AI

Try Jobo Free