Branch Claims Clerk at The Lockwood Group, LLC

Auburn, Maine, United States

The Lockwood Group, LLC Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • High school diploma or GED required
  • General clerical skills
  • Professional telephone manner
  • Excellent interpersonal and organizational skills
  • Proficient in a PC Windows environment
  • Demonstrate experience in Microsoft Excel
  • Accuracy in spelling and grammar
  • Ability to work together in a team setting on shared tasks
  • Experience working in a paperless environment preferred

Responsibilities

  • Demonstrate customer service skills and managing FNOL intake
  • Managing a high volume of incoming calls
  • Scanning and indexing claim file documentation
  • Ability to multitask in a fast-paced environment
  • Ability to learn basic insurance fundamentals
  • Other related duties as assigned by supervisor

Skills

Customer Service
Microsoft Excel
Telephone Skills
Data Entry
Multitasking
Organizational Skills
Scanning
Indexing
PC Windows
Teamwork

The Lockwood Group, LLC

Healthcare consulting for drug development support

About The Lockwood Group, LLC

The Lockwood Group provides consulting services specifically for the healthcare and pharmaceutical industries, focusing on clients in the later stages of drug development, particularly after Phase 2 clinical trials. The company assists pharmaceutical and biotech firms by creating strategic publication plans that communicate scientific data and research findings accurately and in compliance with regulatory standards. They also support clients during the prelaunch phase of their products by identifying market needs and collaborating through the launch process to ensure success. A unique aspect of The Lockwood Group is its medical animation affiliate, Random42, which produces engaging and scientifically accurate visual content to help convey complex information. Their business model is based on service fees for consulting and project work, with a commitment to delivering high-quality communications and strategic support to help clients thrive in the competitive healthcare landscape.

Stamford, ConnecticutHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, HealthcareIndustries
201-500Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Emerging firms using AI-driven content creation threaten market share.
Pharmaceutical companies developing in-house teams may reduce demand for external services.
Tightening EU regulatory standards could increase compliance costs.

Differentiation

Specializes in healthcare and pharmaceutical sectors, focusing on advanced drug development stages.
Offers strategic publication plans tailored to specific audiences and regulatory standards.
Provides commercial support during prelaunch, launch, and post-launch phases.

Upsides

Increased demand for digital health solutions boosts growth in medical communications.
Rise of personalized medicine creates opportunities for specialized communication strategies.
Integration of AI enhances publication strategies and data analysis capabilities.

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