BRA Espec Santander II 8h at Santander

Guarulhos, Sao Paulo, Brazil

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Certificação CPA 10 – ANBIMA (CPA20 preferred)
Cursando Graduação (Graduação Completa or Pós-Graduação preferred)
Conhecimento em Pacote Office
Vivência com vendas
Think Customer – Penso no Cliente
Embrace Change – Impulsiono a mudança
Act Now – Atuo com rapidez
Move Together – Trabalho em equipe
Speak Up – Falo abertamente

Responsibilities

Execução de oportunidades de negócios, no fluxo da loja, potencializando a oferta de produtos e serviços
Instrução à digitalização de clientes
Atendimento aos clientes de todos os segmentos, garantindo a excelência da experiência
Conquista de novos clientes
In some stores: atuação nos ambientes de autoatendimento, pronto atendimento, mesa gerencial, tesouraria and/or guichê de caixa

Skills

Key technologies and capabilities for this role

CPA 10CPA 20Pacote OfficeVendasAtendimento ao Cliente

Questions & Answers

Common questions about this position

What benefits does this position offer?

Benefits include Remuneração Variável (PLR + RV), Assistência Médica e Odontológica, Auxílio Alimentação e Refeição, Previdência Complementar, Seguro de Vida, Auxílio Creche/Babá, Gympass or Totalpass, Vale Transporte, Programa Nascer, Be Healthy program, and PAPE.

What is the salary for this role?

This information is not specified in the job description.

Is this a remote position or does it require working in an office?

The role is based in stores (agências) in Brazil, involving in-person customer service and operations like autoatendimento, pronto atendimento, and caixa, so it is not remote.

What skills and qualifications are required for this position?

Key requirements include Certificação CPA 10 – ANBIMA (CPA20 preferred), cursando Graduação (Graduação Completa or Pós-Graduação preferred), knowledge of Pacote Office, and sales experience. Behavioral skills valued are Think Customer, Embrace Change, Act Now, Move Together, and Speak Up.

What is the company culture like at Santander?

Santander promotes a culture of horizontalidade with 4 clusters: Especialista, Líder, Head e Sócio, valuing diversity, growth, learning, passion for people, customer focus, challenging the market, and behavioral values like teamwork and speaking up.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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