BRA Espec Santander II 8h at Santander

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Certificação CPA 10 – ANBIMA (CPA20 preferred)
Cursando Graduação (Graduação Completa or Pós-Graduação preferred)
Conhecimento em Pacote Office
Vivência com vendas
Alignment with values: Think Customer (Penso no Cliente), Embrace Change (Impulsiono a mudança), Act Now (Atuo com rapidez), Move Together (Trabalho em equipe), Speak Up (Falo abertamente)

Responsibilities

Execução de oportunidades de negócios no fluxo da loja, potencializando a oferta de produtos e serviços
Instrução à digitalização de clientes
Atendimento aos clientes de todos os segmentos, garantindo a excelência da experiência
Conquista de novos clientes
In some stores, atuação nos ambientes: autoatendimento, pronto atendimento, mesa gerencial, tesouraria e/ou guichê de caixa

Skills

Key technologies and capabilities for this role

CPA-10ANBIMAMicrosoft OfficeSalesCustomer ServiceDigital OnboardingTeamwork

Questions & Answers

Common questions about this position

What benefits does Santander offer for this position?

Santander provides a range of benefits including variable compensation (PLR + RV), medical and dental assistance, meal and food allowances, complementary pension, life insurance, childcare/nanny aid, Gympass or Totalpass, transportation voucher, Nascer program, Be Healthy program for healthy habits, and PAPE personal support program.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this position remote or does it require working in an office?

The role is based in stores (agencies) in Brazil, involving in-person customer service, self-service areas, quick service, managerial desk, treasury, and/or cashier counter.

What skills and qualifications are required for this Specialist position?

Key requirements include CPA 10 certification (CPA 20 preferred), pursuing or completed undergraduate degree (or postgraduate preferred), knowledge of Microsoft Office package, and sales experience. The role values customer focus, embracing change, acting quickly, teamwork, and speaking openly.

What is the company culture like at Santander?

Santander emphasizes a horizontal culture with clusters like Specialist, Leader, Head, and Partner, valuing diversity, growth, learning, passion for people, customer focus, innovation, urgency, and teamwork in a global ecosystem.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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