BR Payments Ops Specialist at Sporty Group

São Paulo, State of São Paulo, Brazil

Sporty Group Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Gaming, Sports BettingIndustries

Requirements

  • Bachelor’s degree in Finance, Business, Risk Management, or related field (or equivalent work experience)
  • 2–3 years of experience in payments, financial operations, or fintech/e-commerce environments
  • Fluency in English
  • Solid understanding of payment systems, funds flows, and reconciliation processes
  • Experience with payment gateways, PSPs, or transaction monitoring tools (preferred)
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Excellent communication and interpersonal skills to work effectively across teams and with external partners
  • Ability to manage multiple priorities and adapt in a fast-paced, remote-first environment

Responsibilities

  • Support end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queries
  • Collaborate with local payment providers and banks to ensure timely resolution of transaction-related issues
  • Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity
  • Assist in analyzing customer payment behavior and trends to recommend improvements in payment flows and methods
  • Contribute to operational enhancements by documenting workflows, SOPs, and process improvements
  • Support the integration and testing of new payment technologies and solutions
  • Ensure all payment operations comply with relevant regulations and internal policies
  • Provide timely support during system downtimes or payment-related incidents to minimize customer impact

Skills

Key technologies and capabilities for this role

Payments ProcessingTransaction MonitoringFraud DetectionReconciliationsDepositsWithdrawalsRefundsSOP DocumentationProcess ImprovementRegulatory CompliancePayment Integration

Questions & Answers

Common questions about this position

What compensation and benefits does this role offer?

The position offers a competitive salary plus individual performance-based bonuses every quarter, 28 days paid annual leave, referral bonuses, flash bonuses, top-of-the-line equipment, and annual company retreats.

Is this a remote position, and what are the work hours?

Sporty is a remote-first company with core working hours from 10am-3pm in your local time zone and flexibility outside of this.

What skills and experience are required for this Payments Ops Specialist role?

Candidates need a Bachelor’s degree in Finance, Business, Risk Management or related field (or equivalent), 2–3 years in payments, financial operations, or fintech/e-commerce, fluency in English, strong analytical and problem-solving skills, and excellent communication skills. Experience with payment gateways, PSPs, or transaction monitoring tools is preferred.

What is the company culture like at Sporty Group?

Sporty Group is a remote-first company pursuing sustainability, operating in a fast-paced environment with flexibility, core hours in local time zones, quarterly bonuses, annual retreats for networking, and a focus on innovation in online gaming and entertainment.

What makes a strong candidate for this role?

A strong candidate will have 2–3 years of payments or fintech experience, a relevant degree or equivalent, fluency in English, analytical skills, and the ability to thrive in a fast-paced remote environment while managing multiple priorities.

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters
2013Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Quarterly Bonus
Flexible Work Hours
Paid Vacation
Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.
Technical integration of Sociable Soccer may affect user experience on Sporty.com.
Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.
The app provides interactive features like chats with football legends, enhancing user engagement.
Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.
Partnerships with sports organizations enhance content and provide monetization opportunities.
Growing demand for real-time sports information boosts Sporty.com's user base.

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