[Remote] BMET Leader - Long Island at GE Healthcare

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 6 years of experience in Job Family Group(s)/Function(s)) for roles in USA
Advanced experience in Services & Customer Service Management (knowledge level comparable to a Bachelor's degree or high school diploma with relevant experience for roles outside USA)
Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills

Responsibilities

Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
Maintain knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represent the most direct access to all appropriate internal functions to support the customer
Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
Hire and develop talent, including direct people management responsibility such as staffing and performance development
Utilize in-depth knowledge of a technical discipline and analytical thinking to execute policy/strategy
Use knowledge of best practices, integration with other areas, competition, and differentiating market factors
Use judgment to propose different solutions outside of set parameters for complicated manufacturing processes with technical variety and/or interdependent production cycles
Act as a resource for colleagues with less experience, lead small projects with low risks and resource requirements, explain information, and develop skills to bring team members to consensus
Convey performance expectations and handle sensitive issues
Manage departmental operations planning/execution or focus on execution of professional activities within a technical discipline, with some autonomy guided by policies or review of end results, allowing modification of procedures as long as end results meet standards

Skills

Key technologies and capabilities for this role

BMETmedical equipment maintenancepreventive maintenanceremedial maintenancefield service engineeringtechnical supportpeople managementstaffingperformance developmentoperations planning

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

Where is this job located?

This information is not specified in the job description.

What qualifications are required for this role?

For roles in the USA, a Bachelor's degree from an accredited university or college is required, or a high school diploma/GED with at least 6 years of experience in the Job Family Group(s)/Function.

What leadership responsibilities does this role involve?

The role requires acting as a people leader with the ability to hire and develop talent, including direct people management responsibility such as staffing and performance development.

What experience makes a strong candidate for this position?

Advanced experience in Services & Customer Service Management, along with in-depth knowledge of a technical discipline, analytical thinking, and people leadership skills are key for strong candidates.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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