Responsibilities

The Billing & Collections Analyst will review contracts for revenue and billing compliance, create invoice and revenue schedules, collaborate with sales to address billing and customer set-up inquiries, complete contract and billing updates and changes, respond to customer and employee inquiries regarding billing and collections, communicate remittance information to outsourced cash application team, contact clients and resolve past-due invoices, submit invoices in client accounts payable portals, support customer phone inquiries, compile documentation for third party collection submissions, ensure billing and collection notes are up to date and complete, ensure clean master data through collaboration with corporate teams, assist with month-end closing duties, support the vision and values of the company through role modeling, and participate in various company initiatives and projects as requested.