Billing and Invoicing Specialist III at Fifth Third Bank

Cincinnati, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Bachelor's degree or proficiency (minimum of 5 years experience)
Strong experience in Database Design & Management, including relational modeling and managing RDBMS platforms such as Snowflake
Skilled in ETL & Data Engineering, including building data pipelines

Responsibilities

Assist with the planning, testing, and implementation of new applications, enhancements and/or conversion, as well as defining project and application requirements
Function as a liaison between the business line, operations, and the technical areas throughout the project cycle
Partner with the technical areas in the research and resolution of application and process problems
Review operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency
Support billing and invoicing application development and implementation by assisting with planning, testing, and defining requirements, while serving as a liaison between business, operations and technical teams
Drive process improvement and issue resolution by partnering with technical teams to troubleshoot application issues and recommending operational enhancements focused on automation and efficiency
Possess a solid knowledge base of multiple business lines, including the business plans, products, processes and revenue streams
Lead the research and resolution of invoicing system issues; partner with lines of business and technical areas in the research and resolution of system and process problems
Review operational procedures and methods and recommend changes for improvement, with an emphasis on automation and efficiency
Maintain manuals, standard business and status reports, technical training material and reference material
Perform ad-hoc reporting for system information for line of business, IT and individual departments within operations
Maintain/fix billing and invoicing applications and create/update coding to ensure applications run as they should
Perform other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support the team’s and the company’s mission

Skills

Key technologies and capabilities for this role

Billing SystemsInvoicingBusiness RequirementsProject CoordinationApplication TestingSystem ImplementationProblem ResolutionRisk ManagementBusiness AnalysisLiaison

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work arrangement or location for this role?

This information is not specified in the job description.

What key skills are required for the Billing and Invoicing Specialist III role?

Key skills include acting as a liaison between business lines, operations, and IT; coordinating development, testing, and implementation of applications; researching and resolving production problems; and reviewing procedures for automation and efficiency improvements.

What is the company culture like at Fifth Third Bank?

The culture emphasizes accountability for risk management, doing the right thing for customers and colleagues, fostering positive customer experiences, and openly exchanging ideas while following policies.

What makes a strong candidate for this Billing and Invoicing Specialist III position?

Strong candidates possess a solid knowledge base of multiple business lines including plans, products, processes, and revenue streams, and have experience leading research and resolution of invoicing system issues while partnering across teams.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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