Billing Analyst at American Electric Power

Columbus, Ohio, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, EnergyIndustries

Bachelor’s Degree or equivalent required (Accounting, Finance or Business Management preferred)
Minimum 3 years billing, finance or relevant business experience
Advanced Excel and/or Microsoft Access skills (including VLOOKUP function and Pivot Tables)
Technical understanding of information systems
Ability to read and interpret general business and technical documents
Ability to deliver concise communication to the sales team, customers and other AEP Energy employees
Ability to interact with all levels of the organization
Solid analytical and problem-solving skills
Energy background / Energy billing experience ideal

Verify accuracy of billing data, review and analyze individual accounts making independent decisions regarding billing activities
Serve as the primary contact for large account billing management internally and externally through proactive communication with Sales and Customers, and reviewing all large account billings
Identify billing discrepancies and determine root cause of the issue
Recognize problem accounts and independently take the necessary steps to resolve issues and revise errors
Create manual invoices at a detailed customer level ensuring data integrity
Review, analyze and resolve unbilled cycles
Communicate and maintain relationships with utilities to troubleshoot issues and verify data
Work with IT to improve system-driven automation
Accurately update and generate reports, analyze and draw appropriate conclusions
Comprehend and interpret EDI
Ensure SOX Compliance and participate in monthly close process
Work closely with the Pricing team to fully understand pricing components, ensure billing processes are aligned and stay abreast of any market driven or Utility changes that affect billing determinants
Ensure high degree of customer service for both internal and external customers
Ensure processes and training materials are documented and regularly maintained