Bilingual Spanish Retail Sales Consultant at AT&T

Spring, Texas, United States

AT&T Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Telecommunications, RetailIndustries

Requirements

  • Bilingual in Spanish
  • Flexible and open to change in a fast-paced environment
  • Ability to work a schedule between 9am-9pm, including weekends (monthly seniority-based schedules available 2 weeks in advance)
  • Prior retail or customer-facing sales experience is a plus (no experience required, as training is provided)

Responsibilities

  • Use a consultative sales approach on the sales floor to guide customers through their options
  • Participate in community events
  • Fill online orders
  • Make outbound calls to existing and potential customers
  • Stay current with evolving tech and ways to meet customer needs

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceConsultative SalesBilingual SpanishOutbound Calls

Questions & Answers

Common questions about this position

What is the starting pay and potential earnings for this role?

Retail Sales Consultants earn between $14.36-$16.91 starting plus $13,700+ in commissions when all sales goals are met, with top sellers earning $62,460 per year through uncapped commissions.

What benefits are offered to employees?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental programs, EAP, and employee discounts up to 50% off on AT&T services.

Is this a remote position or does it require in-office work?

This is an in-store retail position located at 6615 N Grand Pkwy W in Spring, TX, requiring presence on the sales floor.

What skills or experience are required for this job?

Prior retail or customer-facing sales experience is a plus, but no sales experience is required as training and coaching are provided; bilingual Spanish skills are needed given the job title.

What is the work schedule like for this role?

It's a full-time 40-hour weekly schedule between 9am-9pm including weekends, with monthly seniority-based schedules available 2 weeks in advance.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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