Bilingual Spanish Retail Sales Consultant at AT&T

Boston, Massachusetts, United States

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$52,000 – $63,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Requirements

Bilingual in Spanish and English
Ability to work full-time (40 hours/week) between 9am-9pm, including weekends
Flexible and open to change in a fast-paced environment
Prior retail or customer-facing sales experience is a plus (not required; training provided)

Responsibilities

Use a consultative sales approach to guide customers through options and create meaningful connections
Meet sales targets and earn commission using AT&T products and services
Participate in community events, fill online orders, and make outbound calls to existing and potential customers
Stay current with evolving technology and customer needs

Skills

Key technologies and capabilities for this role

Bilingual SpanishRetail SalesCustomer ServiceConsultative SellingSales CommissionOutbound Calls

Questions & Answers

Common questions about this position

What is the salary range for this Retail Sales Consultant position?

New Retail Sales Consultants earn between $52,000 to $63,000, including hourly rate and uncapped commission opportunities for top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Is there a sign-on bonus for this role?

External candidates can receive a $3,000 Sign On Bonus, paid as $500 after 90 days, $500 after 6 months, and $2000 at 1 year of service. Internal employees are not eligible.

What is the work schedule and location policy for this job?

You'll work a schedule between 9am-9pm, including weekends, in a retail sales floor environment. Monthly seniority-based schedules are available 2 weeks in advance.

What skills or experience are required for this Retail Sales Consultant role?

Bilingual Spanish and English proficiency is required, along with a consultative sales approach, drive, passion for helping people, and flexibility in a fast-paced environment. Prior retail or customer-facing sales experience is a plus, but training is provided if you have no sales experience.

What benefits are offered for this position?

Benefits include Medical/Dental/Vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental programs, EAP, and employee discounts up to 50% off on AT&T services.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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