Bilingual Sleep Coach (Call Center Agent)
WellSkySalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Home Services, MarketplaceIndustries
Requirements
The ideal candidate must be bilingual in both Spanish and English, possess expert-level solution-based selling skills, and have a collaborative attitude. A minimum of 3 years of sales experience and 2-3 years of sales management experience are required, along with proficiency in CRM and sales tools, preferably Salesforce.
Responsibilities
The Bilingual Sales Manager will oversee a team of Spanish-speaking sales representatives, focusing on outbound efforts to acquire high-capacity businesses. Responsibilities include maintaining team morale, setting and achieving goals, coaching the sales process, managing campaigns and productivity, and streamlining AE workflow. The manager will also train and mentor team members, provide feedback to Sales Operations and Enablement, and become an expert in the Thumbtack product to articulate its value proposition to potential clients. They will also manage daily sales issues and reconcile sales for accuracy.
Skills
Sales Management
Team Leadership
Sales Coaching
Sales Process Improvement
Spanish
English
Outbound Sales
Business Development
Customer Relationship Management
Revenue Generation
Thumbtack
Online marketplace connecting consumers with local professionals
About Thumbtack
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.
San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees
Benefits
Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support
Risks
Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.
Differentiation
Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.
Upsides
Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.
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