Bilingual Sales Floor Associate PT - WTC at Rebag

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Luxury ResaleIndustries

Requirements

Customer-minded individual with a strong focus on professionalism, power, pleasure, and performance
Fluency in a second language
Relatable and conversationalist, comfortable interacting with new faces

Responsibilities

Engage clients warmly, promptly, and personally, opening the conversation and ensuring they feel welcome
Understand client needs and interests, creating comprehensive customer profiles
Educate and excite clients by answering questions and providing tailored experiences
Help Rebag build Familiarity, Comfort, and Trust by collecting customer contact information and scheduling appointments for individuals with luxury items or seeking their first luxury piece
Provide the highest level of customer service to all clients
Follow up with customers through Rebag’s CRM platform to build rapport
Consult on the current market value of items using Rebag’s Clair Technology Suite
Consistently aim for achieving sales targets monthly

Skills

Bilingual

Customer Service

Sales

CRM

Client Engagement

Luxury Resale

Market Valuation

Rebag

Luxury resale platform for designer items

About Rebag

Rebag operates in the luxury resale market, specializing in designer handbags, accessories, watches, and jewelry. The company provides a platform for buying, selling, and exchanging high-end luxury items, catering to fashion enthusiasts and collectors. Rebag's unique technology, Clair, allows users to receive instant resale values for over 15,000 styles by simply uploading an image of their item. This feature helps sellers make informed decisions about their luxury goods. Additionally, Rebag offers a trade-in program where customers can exchange items for Rebag Credit, promoting customer loyalty and repeat business. Unlike its competitors, Rebag stands out with its advanced technology and focus on authenticated luxury items, establishing itself as a reliable name in the luxury resale industry. The company's goal is to create a seamless and efficient experience for both buyers and sellers in the luxury market.

New York City, New YorkHeadquarters

2014Year Founded

$106.3MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition from platforms like Fashionphile may challenge Rebag's market share.

Social media platforms for secondhand sales could divert customers from Rebag.

Inflationary pressures may reduce demand for luxury resale items.

Differentiation

Rebag uses AI technology, Clair, for instant luxury item appraisals.

Rebag+ membership offers unique benefits like flexible credit and exclusive discounts.

Partnership with thredUP expands Rebag's resale offerings beyond luxury items.

Upsides

Growing consumer interest in secondhand luxury due to economic pressures boosts Rebag's market.

Rebag's Clair Report highlights growth in second-hand watch market, a potential expansion area.

Rebag+ membership program could enhance customer loyalty and repeat purchases.

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