Payroll Manager
Sidecar HealthSalary not specified
Full Time
Junior (1 to 2 years)
(Bilingual) Manager, HR Shared Services Payroll at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Human ResourcesIndustries
Requirements
- At least 6 years of experience in Human Resources
- At least 6 years of experience in operations management or previous garnishments, tax, and/or payroll
- At least 5 years of hands-on experience with payroll software
- High School Diploma, GED or equivalent certification
- Fluent in Spanish
- At least 5 years of experience in People Leadership
- At least 5 years of proven abilities to lead a payroll team and work cross-functionally with HR, Finance, and IT to ensure smooth operations while deploying service excellence
- Fluent in Spanish and English
- Successful candidates will need to complete a Language Assessment
- Excellent organizational skills with the ability to handle multiple tasks simultaneously, while also delivering timely, error-free work
- People leadership and performance management
- Sound administrative and management skills in the areas of policy interpretation, procedures, and people
- Ability to effectively manage communications to the team and to senior management
- Ability to generate analytic results and operate independently to develop recommendations with very little guidance
- The ability to maintain the highest level of confidentiality and use independent judgment and integrity
- Preferred Qualifications
- Bachelor’s Degree or Military Experience
- ADP Global View experience
- 7 years of experience in People leadership
- Experience processing payroll in Mexico and Canada
- 5 years of hands-on experience with payroll software
- 7 years of experience in Human Resources
- 7 years of experience in garnishments, tax, and/or payroll, with a focus on international payroll processes
- 7 years of Risk Management, Human Resources or Operational Management experience
- Proficient in Google Suite
Responsibilities
- Oversight of significant BAU for third-party vendor performance to ensure that processes operate in compliance with payroll regulations/regulatory requirements, are well managed
- Recognize opportunities and recommend process improvements to increase efficiency and ensure quality
- Performance management and leadership of a dedicated team of payroll professionals
- Oversee end-to-end payroll processing for employees in Canada and Mexico, ensuring accuracy, timeliness and compliance with all local regulations
- Ensure the payroll teams meet established goals to perform timely case management, execution of payments, payment research and reconciliations, and ensure International payroll compliance
- Work closely with technical departments to implement process improvements, test system changes, and lead special projects within the payroll department
- Identify and investigate discrepancies or anomalies in payroll data and implement corrective actions
- Implement and continuously maintain an active cross training program between International payroll teams
- Provide clear direction, coaching and feedback to direct reports to help them develop professionally and enable their growth
- Monitor KPIs and OKRs to ensure organizational goals are met and take corrective action when necessary to mitigate undesired impacts
- Foster a high performance culture that emphasizes accountability, quality and continuous improvement
- Ensure compliance with all federal, provincial and local and tax laws in Canada and Mexico
- Manage relationships with external vendors, ensuring service quality and cost efficiency
- Ensure optimal use of payroll technology and automation tools to enhance accuracy and efficiency
- Keep abreast of changes in legislation and proactively update payroll processes as needed
- Oversee payroll audits and reconciliations to ensure accuracy and compliance
Skills
Payroll Processing
Regulatory Compliance
Vendor Management
People Leadership
Performance Management
Process Improvement
Data Analysis
KPI Monitoring
OKR Monitoring
Cross-Training
Policy Interpretation
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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