Bilingual Hindi Retail Sales Consultant at AT&T

Union City, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Requirements

Retail or customer-facing sales experience (a plus, not required)
Bilingual skills (preferred; Hindi specified in job title, with sign-on bonus for qualified bilingual hires)

Responsibilities

Utilize a consultative sales approach, guiding customers through their options
Engage with customers on the sales floor, providing personalized service
Participate in community events, fulfilling online orders, and making outbound calls
Work a schedule between 9am-9pm, including weekends
Adapt to a fast-paced environment and be open to change

Skills

Key technologies and capabilities for this role

HindiRetail SalesConsultative SellingCustomer ServiceOutbound CallsSales Targets

Questions & Answers

Common questions about this position

What is the salary and commission potential for this role?

The salary ranges from $20.98 - $22.98 per hour plus $13,700 in commissions, with potential up to $62,460 per year for top sellers.

Is there a sign-on bonus for this position?

Yes, there is a $10,000 sign-on bonus for qualified bilingual hires.

Is this a remote or onsite position?

This is an onsite position.

What benefits are offered in this role?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental programs, EAP, and employee discounts up to 50% on AT&T services.

What skills or experience are required for this Bilingual Hindi Retail Sales Consultant role?

Retail or customer-facing sales experience is a plus but not required, and bilingual skills (specifically Hindi) are preferred.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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