Referral Specialist (Spanish Fluency Required)
Pomelo CareFull Time
Entry Level & New Grad
San Bernardino, California, United States
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
This is a field-based role requiring in-person visits to members at home and in the community, including hands-on support and new patient onboardings.
The role requires bilingual proficiency in Spanish, as it is a Spanish-speaking position, along with skills in field-based care management, patient engagement, relationship-building, and conducting in-person visits.
Pair Team has a collaborative, mission-driven culture emphasizing values like leading with integrity, embracing challenges, breaking through walls, acting beyond yourself, and putting care first, with a deeply collaborative team of nurses, social workers, and others.
Strong candidates are bilingual in Spanish, passionate about serving underserved Medicaid and Medicare populations, experienced in hands-on field care, and aligned with Pair Team's values of integrity, resilience, and patient-centered care.
Connects vulnerable patients with local care teams
Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.