Referral Specialist (Spanish Fluency Required)
Pomelo CareSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedTechIndustries
Requirements
- Bilingual in Spanish (Spanish speaking)
- Ability to meet members in person at homes, in the community, or partner organizations 3-5 times per week
- Willingness to travel regularly within assigned region
- Full-time availability for field-based position
Responsibilities
- Serve as the primary point of contact for members with complex medical, behavioral, and social needs
- Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure
- Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans
- Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources
- Support care continuity by collaborating with interdisciplinary teams
Skills
Bilingual Spanish
Care Coordination
Medicaid
Medicare
Community Health
Patient Care
Case Management
Pair Team
Connects vulnerable patients with local care teams
About Pair Team
Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.
San Francisco, CaliforniaHeadquarters
2019Year Founded
$18.5MTotal Funding
SERIES_ACompany Stage
Social Impact, HealthcareIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Vacation Policy
401(k) Retirement Plan
Phone/Internet Stipend
Risks
Over-reliance on Medi-Cal funding poses financial risks with policy changes.
Rapid expansion may strain operational capabilities and affect service quality.
AI integration could lead to data privacy concerns and regulatory challenges.
Differentiation
Pair Team integrates social support services into healthcare for vulnerable communities.
They offer a tech-enabled care team model for safety-net primary care systems.
Pair Team provides whole-person care as a free service to patients.
Upsides
Recent $9M funding will help expand Pair Team's network and scale operations.
CalAIM initiative offers significant opportunities for Pair Team's service expansion.
Appointment of Nate Favini as CMO could drive innovation in clinical services.
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