Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) at Pair Team

Las Vegas, Nevada, United States

Pair Team Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedTechIndustries

Requirements

  • Bilingual (not explicitly specified but implied by job title)
  • Willing to work full-time weekends (Wednesday - Sunday schedule, with Monday & Tuesday off)
  • Able to work PST hours (primarily remote)
  • Highly motivated, creative, and empathic thinker
  • Passionate about changing primary care operations for underserved populations

Responsibilities

  • Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email, and in-person at clinic, community-based organization, and health system partner locations
  • Listen openly to eligible members, meet them where they are, persist through multiple outreaches, and adopt a “it’s not my fault but it is my problem” attitude in all communication styles and approaches
  • Offer education to partners regarding Pair Team’s services, with a focus on linking eligible members to the Enhanced Care Management program
  • Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be hesitant

Skills

Bilingual
Community Engagement
Community Health
Patient Care Coordination
Healthcare Outreach
Medicaid
Medicare
Social Services

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$18.5MTotal Funding
SERIES_ACompany Stage
Social Impact, HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Vacation Policy
401(k) Retirement Plan
Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.
Rapid expansion may strain operational capabilities and affect service quality.
AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.
They offer a tech-enabled care team model for safety-net primary care systems.
Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.
CalAIM initiative offers significant opportunities for Pair Team's service expansion.
Appointment of Nate Favini as CMO could drive innovation in clinical services.

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