Beauty Concierge - Tysons Corner Center at Nordstrom

McLean, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, BeautyIndustries

Requirements

Detail oriented
Results driven
Committed to providing outstanding customer service every day
Ability to communicate clearly and professionally with coworkers and customers
Ability to suggestive sell and connect customers to salespeople
Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
Strong decision-making and problem-solving skills
Physical ability for continuous movement 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, pulling, handling bulky/awkward items, lifting up to 10 pounds regularly and 25 pounds occasionally
Possess knowledge of the cosmetics area
Ability to maintain a high level of confidentiality

Responsibilities

Greet and direct customers
Assist customers with cosmetic inquiries/products and a variety of other services
Provide customers and employees with information and directions about the cosmetics area
Support store operations by being a general store resource for customers and employees
Make deliveries to customers

Skills

Key technologies and capabilities for this role

Customer ServiceSuggestive SellingCosmetics KnowledgeProblem-SolvingMultitaskingCommunication

Questions & Answers

Common questions about this position

What is the pay range for the Beauty Concierge position?

The pay range is $18.30 - $19.00 hourly. This position may be eligible for performance-based incentives/bonuses.

What benefits does Nordstrom offer for this role?

Benefits include medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

Is this Beauty Concierge position remote or on-site?

This is an on-site position at Tysons Corner Center, requiring continuous movement for 6-8 hours per shift and physical tasks like lifting and reaching.

What skills are required for the Beauty Concierge role?

Required skills include ability to communicate clearly and professionally, suggestive selling to connect customers to salespeople, strong sense of urgency to prioritize tasks in a fast-paced environment, and strong decision-making and problem-solving skills.

What makes a strong candidate for this Beauty Concierge position?

The ideal candidate is detail oriented, results driven, committed to outstanding customer service, and possesses knowledge of the cosmetics area.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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