Beauty Concierge - Alamo Quarry Rack at Nordstrom

San Antonio, Texas, United States

Nordstrom Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, BeautyIndustries

Requirements

  • Enthusiasm and a sense of adventure, see the glass as half full
  • Accountability, initiative, and a high level of ownership
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks
  • A calm head in a busy retail environment
  • Solid math, verbal, and written communications skills
  • Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Responsibilities

  • Share your love of beauty trends and tell customers all about product knowledge
  • Keep the customer experience quick, easy, and fun while helping customers uncover great deals
  • Keep the sales floor clean, filled in, and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Skills

Key technologies and capabilities for this role

Customer ServiceProduct KnowledgeInventory ManagementSales Floor MaintenanceRetail OperationsOrganizational SkillsCommunication SkillsMultitaskingProblem Resolution

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer to Beauty Concierge employees?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

What is the pay range for this Beauty Concierge position?

This information is not specified in the job description.

Is this Beauty Concierge role remote or on-site?

This is an on-site retail position at Alamo Quarry Rack requiring continuous movement for 6-8 hours per shift, frequent bending, lifting, and customer assistance.

What skills and qualities are required for the Beauty Concierge role?

Required qualities include enthusiasm, accountability, organizational skills, attention to detail, ability to prioritize tasks, calm demeanor in busy environments, and solid math, verbal, and written communication skills.

What kind of work environment can I expect as a Beauty Concierge at Nordstrom Rack?

The role is in a fast-paced, high-energy retail environment where you'll share beauty trends, manage inventory, keep the sales floor ready, and defuse customer situations.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters
N/AYear Founded
$16MTotal Funding
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.
Economic uncertainty could reduce consumer spending on luxury items, affecting sales.
Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.
The company is committed to environmental sustainability and community support.
Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.
The Nordy Club enhances customer savings and loyalty through exclusive benefits.
Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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