BCP Product Program Specialist (Product Support) at Caterpillar Inc.

Leicester, England, United Kingdom

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£63,500 – £78,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Heavy Equipment, ConstructionIndustries

Requirements

Level Extensive Experience: Planning (Tactical & Strategic)
Analytical Thinking
Flexibility & Adaptability
Level Working Knowledge: Influencing
Relationship Management
Strong communication skills
Experience working with dealers, customers, and cross-functional industry teams
Proven capability to train, support, and lead others effectively
Comfortable using Microsoft 365 and other relevant technologies
Understanding of New Product Introduction and Continuous Product Improvement processes

Responsibilities

Oversee project processes and procedures, ensuring efficient execution and monitoring the productivity and performance of both the project team and overall delivery
Align and support business partners internally with data driven insights into product health and top customer issues
Manage all aspects of assigned projects, including setting timelines, allocating responsibilities, tracking progress, and reporting outcomes
Ensure all project materials, deliverables, methodologies, and procedures meet quality standards and align with organisational goals
Prepare and present clear, insightful program-level reports to senior leadership, highlighting key milestones, risks, and opportunities for improvement

Skills

Project Management

Data Analysis

Product Quality

Customer Feedback

Stakeholder Collaboration

Process Improvement

Performance Monitoring

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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