Banking Services Operations Associate V - Legal Document - Subpoena at M&T Bank

Amherst, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

High School diploma or equivalent (GED) and a minimum of 4 years’ work experience
Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software
Demonstrated written and verbal communication skills
Familiarity with various notices and legal documents
Previous research/investigation experience
Previous experience with pertinent Bank applications and systems (preferred)
Experience as a paralegal or legal assistant in a large law firm (preferred)
Proven organizational skills (preferred)
Proven prioritization skills (preferred)
Ability to exercise good judgment and sound discretion (preferred)
Ability to recognize time sensitive and urgent matters (preferred)
Proven ability to multi-task (preferred)
Proven ability to work under tight time constraints (preferred)

Responsibilities

Analyze routine to complex legal requests to understand and determine scope of request and ensure necessary (Federal and State) requirements are met
Communicate and negotiate with serving attorney or agency to clarify documentation scope and required due date
Complete research and inquiries on several Bank systems with customer information to identify type of relationship and where relevant responsive information is held
Work with several internal departments to compile records and ensure a full understanding of the entire customer relationship and request so all needed documentation is produced
Respond to legal paper within designated timeframes by providing copies of requested Bank records along with affidavit of authenticity
Coordinate appearances with Legal and other Bank representatives needing to appear in court and provide testimony in response to subpoenas
Maintain records of all pertinent information related to the legal paper for audit purposes, following-up as needed to keep serving agency and internal departments informed of progress
Log all incoming mail when received for tracking and control purposes
Participate in departmental projects related to miscellaneous papers and subpoenas and complete other related assignments such as maintaining currency of procedures, training and completing reporting as assigned
Process miscellaneous papers on an as needed basis
Complete reviews of Commercial Loan Files and provide update to subpoena analyst of the items that need to be redacted
Complete and assist management with audits/reviews related to the Subpoena and Miscellaneous Paper teams
Provide guidance as needed to other associates as issues arise
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Subpoena Analysis

Legal Document Review

Bank Systems Research

Commercial Loan Audit

Compliance Negotiation

Affidavit Preparation

Record Management

Customer Relationship Analysis

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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