Bank Radiology Assistant | Arklow at Feed Media Group

Dublin, County Dublin, Ireland

Feed Media Group Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Telehealth, RadiologyIndustries

Requirements

  • Previous Administration experience in customer-facing roles
  • Strong administrative skills
  • Dynamic personality with a willingness to consistently learn new things and upskill
  • Real team player
  • Responsive and accountable
  • Able to take initiatives and think outside the box when need be
  • Customer/patient focused
  • Strong communication skills
  • Good knowledge of Office pack, especially Excel, Outlook, and SharePoint
  • Excellent phone manner
  • Ability to work in a fast-paced environment
  • Ability to multitask
  • Resilient, flexible and open to change
  • Desirable: Previous Healthcare experience

Responsibilities

  • Managing inbound and outbound phone calls
  • Scheduling patients
  • Sending appointment reminders
  • Optimizing the appointments
  • Rescheduling patients when applicable
  • Managing the appointments activity trackers
  • Liaising with clinical staff when applicable
  • Managing referrals
  • Meeting scheduling KPIs
  • Help with different shared email boxes and daily checks
  • Ensuring excellent customer service to our referring hospitals and practices
  • Help with audits and out-of-hours services to multiple sites across Ireland
  • Basic reporting work
  • Ad hoc administrative duties as required
  • Radiology assistant duties in our clinics when need be (full training provided)

Skills

Administration
Customer Service
Scheduling
Excel
Outlook
SharePoint
Phone Manner
Communication
Reporting
Audits

Feed Media Group

About Feed Media Group

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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