Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, RadiologyIndustries
Requirements
Strong administrative skills (1 to 3 years and preferably in a healthcare environment)
Dynamic personality with a willingness to consistently learn new things and upskill
Real team player
Strong communication skills
Good knowledge of Office pack, especially Excel and SharePoint
Excellent phone manner
Ability to work in a fast-paced environment and to multitask
Resilient, flexible and open to change
Responsibilities
Managing inbound and outbound phone calls and covering the phones when need be
Owning the scheduling process for the clinics you will be in charge of: Scheduling patients, Sending appointment reminders, Optimizing the appointments, Rescheduling patients when applicable, Managing the appointments activity trackers, Liaising with clinical staff when applicable, Managing referrals, Meeting scheduling targets
Help with different shared email boxes
Ensuring excellent customer service to our referring hospitals and practices