Ability to carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity through collaboration and respect
Work as a team to achieve goals
Move with speed and agility
Innovate and adapt
Maintain a friendly and positive attitude
Understand how to access and read production and/or financial performance reporting for the department
Responsibilities
Proof and bake all unfinished bakery goods following product handling information using ovens and/or other equipment
Unpack bakery goods from the freezer and display proper amounts based on bakery production chart recommendations, including safe handling and storage instructions
Maintain all cleaning and safety standards within the bakery department
Answer questions and recommend bakery items
Answer member calls and take special orders
Use bakery production charts as a guide for production and display needs
Gather products to be prepared for the next business day
Package freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed
Deliver service excellence, resolve and deescalate member concerns, and commit to GOLD Member Standards (Greet, Anticipate, Appreciate)
Work as a team to deliver GOLD club standards daily, including grand opening look, stocking items, executing promotional plans, maintaining visible accurate signage, and keeping clean and organized