AWS Connect Leader - R01553596 at Brillio

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5–8 years of experience in software engineering with a focus on cloud-native applications
Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations
Proficiency in Node.js and experience building RESTful APIs
Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM
Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka
Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices
Excellent problem-solving skills and ability to work in a fast-paced, agile environment
Primary skills: AWS Elastic Beanstalk, AWS Lambda, Amazon CloudFront, Amazon API Gateway, AWS Step Function
Preferred Qualifications
AWS Certification (e.g., AWS Certified Developer – Associate, AWS Certified Solutions Architect)
Experience with Amazon Lex, Polly

Responsibilities

Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions
Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js
Integrate Amazon Connect with backend systems and third-party APIs
Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge
Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect
Ensure solutions are secure, scalable, and compliant with industry standards
Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions
Monitor and troubleshoot production issues, ensuring high availability and performance

Skills

Amazon Connect

AWS Lambda

Amazon API Gateway

Node.js

AWS Elastic Beanstalk

Amazon CloudFront

AWS Step Functions

Brillio

Technology consulting for digital transformation

About Brillio

Brillio helps businesses with their digital transformation by providing technology consulting services. The company focuses on creating customized digital solutions that utilize artificial intelligence and cloud technologies to meet the specific needs of each client. This includes improving operational efficiency and enhancing user experiences through real-time responses and better workflows. Brillio serves a variety of clients, including large Fortune 500 companies, with a strong emphasis on the healthcare sector. Unlike many competitors, Brillio's approach is centered on developing bespoke solutions that give clients a competitive advantage, aiming to help them evolve into 'generative enterprises.' The company's goal is to drive significant improvements in business operations and outcomes through its consulting services and technology implementations.

Edison, New JerseyHeadquarters

2014Year Founded

LATE_VCCompany Stage

Consulting, AI & Machine Learning, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

High competition in tech may impact Brillio's talent acquisition and service scaling.

Over-reliance on healthcare exposes Brillio to sector-specific regulatory and funding risks.

Expansion into new markets may stretch resources, leading to potential operational inefficiencies.

Differentiation

Brillio specializes in bespoke digital solutions for diverse industries, focusing on AI and cloud.

The company is recognized as an Enterprise Innovator in healthcare payer services.

Brillio's Cloud and AI Studio aims to modernize enterprise IT systems and optimize workflows.

Upsides

Increased demand for AI-driven healthcare solutions boosts Brillio's market potential.

Expansion in India enhances service delivery and innovation through a growing tech talent pool.

Recognition in Open Banking IT Services highlights Brillio's role in financial digital transformation.

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