Autonomous Vehicles - Training Manager at TSMG

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Autonomous Vehicles, Digital OperationsIndustries

Requirements

Bachelor’s degree in a relevant field (Master’s preferred)
10+ years of experience in training management, preferably in digital field operations or autonomous vehicle environments
Leadership & Team Management
Process & Policy Governance
Training Need Analysis
LMS & Documentation Management
Communication & Client Handling
Analytical Thinking & Problem Solving

Responsibilities

Oversee the training function across multiple locations and ensure compliance with training standards
Manage LMS processes including enrollments, completions, and training calendar coordination
Conduct training need analysis; identify gaps and build tailored documentation (SOPs, Playbooks, Checklists, etc.)
Collaborate with operations to address quality issues and learning gaps
Drive interventions for both new hires and tenured staff through focused training plans
Monitor field practices and safety standards and implement corrective actions
Track and analyze training feedback, PKT outcomes, and attrition rates
Oversee policy management including creation, updates, and dissemination
Ensure policy accuracy and support trainers in adopting best practices in content development
Review and provide feedback on change management content
Facilitate the identification and closure of policy gaps
Lead a team of trainers and policy points-of-contact
Conduct regular performance reviews and developmental sessions
Ensure proper work allocation, resource utilization, and adherence to attendance protocols
Maintain and audit team performance records, scorecards, and trackers
Mentor and coach team members towards achieving key results
Serve as the primary client liaison for all training and policy-related discussions
Translate client requirements into actionable plans and ensure deliverables are met
Represent the team in client reviews, presentations, and site shadows

Skills

Leadership

Team Management

Policy Governance

Training Needs Analysis

LMS Management

Documentation Management

Client Communication

Analytical Thinking

Problem Solving

SOP Development

Playbooks

Checklists

Change Management

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.

Rapid AI advancements may require TSMG to invest in new tools and training.

Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.

The company excels in recruiting and managing high-performing teams for complex projects.

TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.

Remote work expands the talent pool for TSMG's recruitment outsourcing services.

AI integration in travel management enhances service efficiency and personalization.

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